Technical Software Consultant (m/f/d)

SERVICEWARE; Leiden; On-site; EUR 33,000 - 56,000; Full time

Benefits offered by this job

Personal bonus scheme

Pension plan

24 vacation days

Travel allowance

Company phone and laptop

Daily catered lunch

Excellent coffee

Job summary

Serviceware Benelux in Leiden is seeking a technical consultant to drive successful software implementations for healthcare clients. You will work in teams, install and configure solutions, and develop integrations with diverse healthcare applications.

You will collaborate with functional consultants, work on AI-enabled enhancements, and regularly visit clients across the Netherlands. A background in HL7 and healthcare IT is advantageous.

Qualifications

• At least 2 years of experience with software implementations.
• Experience developing interfaces/integrations between systems.
• Experience with project-based work.
• Knowledge of HL7 and the medical sector is a plus.

Responsibilities

• Install and configure software together with clients.
• Set up and develop integrations with healthcare applications.
• Configure (virtual) servers in collaboration with Cloud Management.
• Perform system and acceptance tests.
• Contribute to further development of the product.

Skills

Autonomy

Problem-solving

AI affinity

Dutch language

English language

Education

HBO level

Tools

HL7 knowledge

Healthcare IT integrations

Job description

Your perspectives with us

As a technical consultant at Serviceware Benelux in Leiden, you ensure that healthcare organizations can configure their operational processes in an efficient and cost-effective manner. This makes work much more enjoyable and easier for many of their employees! You will have approximately 20 colleagues in Leiden and you collaborate within a team consisting of 2 functional consultants and 3 technical consultants. Your new office is located close to Leiden Central Station, making it easily accessible by public transport, bicycle, or car. The office is modern and fully equipped with all conveniences. Furthermore, you will regularly visit clients spread across the Netherlands. As a company, we are part of a larger group with 14 locations across 8 countries. This allows you to benefit from the agility of a small company, combined with the professionalism of an international employer.

These tasks are waiting for you

As a technical consultant, you are responsible for the successful installation and configuration of our software solutions. You carry out implementations in teams of at least one functional and one technical consultant. In addition, you work in a close-knit team where AI is playing an increasingly prominent role. You will have the freedom to navigate the latest developments within the healthcare IT market and AI together with your team. You will perform the following activities:

• Installing and configuring our software in close collaboration with our clients;
• Setting up and developing integrations with various healthcare applications;
• Configuring (virtual) servers in collaboration with Cloud Management;
• Performing system and acceptance tests;
• Contributing to the further development and refinement of our product.

You will manage multiple implementations simultaneously, with projects lasting between 2 and 8 months. After implementation, you continue to support the client and keep them informed of new developments.

What you have to offer

Together, we strive for flawless software implementations. This occasionally requires some creativity, both in terms of technical skills and communication abilities. As a technical consultant, you possess both traits. Furthermore, you bring:

• Autonomy and problem-solving skills;
• At least 2 years of experience with:
  • Software implementations
  • Developing interfaces/integrations between systems
  • Project-based work
  • Knowledge of HL7 and the medical sector is a plus
• At least an HBO (higher professional education) working and thinking level;
• Affinity with AI (leveraging AI for technical development; setting up agents; configuring MCP servers);
• Fluency in Dutch and English;
• Possession of a category B driver's license.

What we offer you

At Serviceware, you have the opportunity to apply your technical skills in a socially relevant environment within a motivated and enthusiastic team. Additionally, you will receive:

• A gross monthly salary between €3,000 and €5,000;
• A tailored personal training and education plan;
• An excellent secondary benefits package: a personal bonus scheme, a solid pension plan, 24 vacation days, travel allowance, a company phone and laptop, excellent coffee, and daily catered lunch;
• Flexibility regarding working hours and a remote work policy.

Your contact at SERVICEWARE

Oana Manning
Human Resources
[phone]