Technical Services Manager, Equipment Lifecycle Management (ELM)

KRK Medtronic BV (NLT); Onderste Caumer; On-site; EUR 90,000 - 135,000; Full time

Benefits offered by this job

Competitive pay

Flexible benefits

MIP bonus

Job summary

Medtronic Netherlands is seeking a Manager, Equipment Lifecycle Management to lead the new EMEA function responsible for tooling, calibration assets, and supporting infrastructure. You will establish the team’s operating model, governance, and performance standards to enable service readiness across the region.

You will drive standardized processes, supplier governance, and continuous improvement while managing budgets and asset utilization.

Qualifications

• Bachelor’s degree in engineering, operations management, supply chain, business management, life sciences, or a related discipline.
• Leadership experience in technical operations, equipment management, calibration, engineering support, service operations, or a comparable function.
• Demonstrated experience leading organizational transformation, functional integration, or complex change.
• Experience leading geographically dispersed teams and working across complex stakeholder networks.
• Experience with supplier management, operational governance, performance metrics, compliance management, and process improvement.
• Financial management experience, including budgets, contracts, resource planning, investments, or business-case development.

Responsibilities

• Lead the EMEA Equipment Lifecycle Management function, ensuring the availability, compliance, readiness and performance of tooling and test equipment throughout the lifecycle
• Own the end-to-end equipment lifecycle, from demand planning and acquisition through registration, calibration, distribution, maintenance, repair, replacement and retirement
• Drive operational excellence by reducing equipment-related downtime, improving service readiness, and supporting turnaround-time and productivity objectives
• Develop and implement standardized EMEA-wide processes, governance, KPIs and reporting for equipment, tooling and calibration operations, ensuring accurate asset visibility and control
• Lead supplier relationships and calibration programs, ensuring service quality, cost-effectiveness, contractual compliance, audit readiness and continuous improvement
• Lead strategic initiatives including centralized purchasing, equipment loan pools, shared toolkits, calibration insourcing, automation and workflow optimization
• Own financial and capacity management, including budgets, cost transparency, asset utilization and investment planning, while building a high-performing and inclusive team
• Partner with Service & Repair, Technical Training, Product Support, Engineering, Quality, Supply Chain, Operations and global stakeholders to drive scalability, compliance, operational resilience, service readiness and customer experience across EMEA

Skills

Leadership experience

Equipment management

Change management

Stakeholder collaboration

Financial management

Process improvement

Strategic planning

Education

Bachelor's degree in engineering, operations management, supply chain, business management, life sciences, or related discipline

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

At Medtronic, our mission is to alleviate pain, restore health, and extend life. To support the continued growth and transformation of Service & Repair (S&R) EMEA, we are establishing an Equipment Lifecycle Management (ELM) organization that brings together the Tooling and Calibration teams in one strategically aligned function. As Manager, Equipment Lifecycle Management, you will lead the integration and development of this new regional organization. You will be accountable for the availability, compliance, reliability, visibility, and lifecycle performance of the tooling, test equipment, calibration assets, and supporting infrastructure that enable service delivery across EMEA. You will establish the team’s operating model, governance, performance standards, and culture. You will also drive process standardization, supplier optimization, digitalization, continuous improvement, and capability development, working closely with regional and global partners to support service readiness and sustainable growth.

Responsibilities may include the following and other duties may be assigned:

• Lead the EMEA Equipment Lifecycle Management function, ensuring the availability, compliance, readiness and performance of tooling and test equipment throughout the lifecycle
• Own the end-to-end equipment lifecycle, from demand planning and acquisition through registration, calibration, distribution, maintenance, repair, replacement and retirement
• Drive operational excellence by reducing equipment-related downtime, improving service readiness, and supporting turnaround-time and productivity objectives
• Develop and implement standardized EMEA-wide processes, governance, KPIs and reporting for equipment, tooling and calibration operations, ensuring accurate asset visibility and control
• Lead supplier relationships and calibration programs, ensuring service quality, cost-effectiveness, contractual compliance, audit readiness and continuous improvement
• Lead strategic initiatives including centralized purchasing, equipment loan pools, shared toolkits, calibration insourcing, automation and workflow optimization
• Own financial and capacity management, including budgets, cost transparency, asset utilization and investment planning, while building a high-performing and inclusive team
• Partner with Service & Repair, Technical Training, Product Support, Engineering, Quality, Supply Chain, Operations and global stakeholders to drive scalability, compliance, operational resilience, service readiness and customer experience across EMEA

Required Knowledge and Experience

• Bachelor’s degree in engineering, operations management, supply chain, business management, life sciences, or a related discipline
• Relevant leadership experience in technical operations, equipment management, calibration, engineering support, service operations, or a comparable function
• Demonstrated experience leading organizational transformation, functional integration, or complex change
• Experience leading geographically dispersed teams and working across complex stakeholder networks
• Experience with supplier management, operational governance, performance metrics, compliance management, and process improvement
• Financial management experience, including budgets, contracts, resource planning, investments, or business-case development

Preferred Qualifications

• Experience in medical devices, healthcare technology, pharmaceuticals, manufacturing, or another regulated industry
• Knowledge of quality systems, metrology, equipment lifecycle management, supplier governance, or calibration management
• Experience implementing automation, analytics, digital solutions, or standardized processes
• Experience supporting new product introduction, service readiness, or operational-excellence programs
• Lean Six Sigma, project management, or a comparable continuous-improvement qualification

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

• Medtronic offers a competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Netherlands: 90,000.00 EUR - 135,000.00 EUR
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart - putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life‑changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life‑long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career‑building resources you need. Life‑transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight‑driven care. Fresh viewpoints. Cutting‑edge AI, data, and automation. You’re shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.