Technical Sales Support

Ericsson; Maastricht; On-site; EUR 65,000 - 90,000; Full time

Job summary

Ericsson is seeking a Technical & Solution Sales Support professional for CU West Europe (Netherlands/Belgium). You will partner with the sales team to shape RAN-focused solutions, translate customer needs into end-to-end offerings, and support discussions with customers to drive value and ROI.

You will collaborate across networks and KAM teams, contribute to coherent solutions, and help secure a winning, sustainable business case for each opportunity in a dynamic telecom environment.

Qualifications

• Several years of experience in Radio/RAN design, optimization, solutioning or presales for telecom operators.
• Experience interacting with customers in workshops, RFPs, technical negotiations or solution reviews.
• Fluency in English and at least one additional local language within CU geography.

Responsibilities

• Position Ericsson as a trusted thought and technology leader.
• Translate customer requirements into end-to-end solutions (HW, SW, services).
• Provide technical sales support and participate in customer discussions.
• Contribute to coherent solutions spanning relevant domains and business case.
• Support value-based selling with business value and TCO/ROI insights.
• Analyze market trends to identify growth opportunities.
• Share best practices across Networks & KAM teams and capture feedback.
• Create a safe, healthy work environment and contribute to Target Zero.

Skills

Radio/RAN design

Presales

Solutioning

Technical sales

Stakeholder management

English fluency

Education

University Degree in Engineering

Job description

About this opportunity

We are looking for a Technical & Solution Sales Support professional to join the Network Solutions & Development team in CU West. You will be a key technical partner to our sales organization, shaping RAN‑focused solutions for our customers and driving the lifecycle and continuous improvement of those solutions within CU West.

What you will do

• Position Ericsson as a trusted thought and technology leader.
• Translate customer business and technical requirements into end‑to‑end solutions (HW, SW, services) aligned with Ericsson portfolio and CU West strategy.
• Provide technical sales support expertise - participate in technical discussions with the customer, investigate requirements and propose recommendations.
• Contribute as part of the Core 3 in the role of CSR to secure a coherent solution (that spans all relevant domains), business case and fulfillment plan for each opportunity.
• Support value‑based selling by articulating business value, technical differentiation and TCO/ROI impact together with Account and Presales Lead.
• Analyze market trends and customer context to identify growth opportunities.
• Contribute to knowledge sharing - share best practices and lessons learned across the Networks & KAM teams and secure that customer feedback is shared with Product Line.
• Take ownership for creating a safe, healthy work environment for everyone and contribute to reaching Target Zero.

What you bring

• Passion to win
• Results-driven – accountable, efficient, resilient, inventive
• Team collaboration
• Customer Understanding
• Presentation, communication, and influencing skills
• Knowledge of Ericsson Networks portfolio across Products and Services

Experience and background

• Several years of experience in Radio/RAN design, optimization, solutioning or presales for telecom operators.
• Experience interacting with customers in workshops, RFPs, technical negotiations or solution reviews.
• University Degree in Engineering.
• Fluency in English and at least one additional local language within CU geography.

We have two identical positions open within CU West Europe (the Netherlands, Belgium, France, Spain, Portugal). One role is based exclusively in Belgium. The other role is based in another CU West Europe country: in the Netherlands, Belgium, France, Spain, or Portugal.

Why join Ericsson?

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Equal Opportunity Statement

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city

Belgium (BE) || Brussels