Tech & Product Operations Lead (1-Year Contract)

Everoad by sennder; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Performance bonuses

Equity

Wellbeing program

Job summary

sennder is seeking a Head of Product Operations to join our Tech department on a maternity cover contract (1 year), with the role based in our Berlin, Barcelona, or Amsterdam offices. You will partner with the CPTO to define priorities and drive initiatives across Product and Engineering.

You will lead quarterly planning, AI adoption efforts, and deliver dashboards, ROI reporting, and roadmap delivery. You will enable cross-functional collaboration across Product, Engineering, Operations,

Qualifications

• Significant experience in a Chief of Staff, Technology Operations, Program Management, or Consulting role within a technology-driven environment.
• Strong understanding of software development and product operations.
• Financial acumen - experience with budget ownership, ROI/business case development, and cost management in a tech organization.
• Basic knowledge of IT Capitalization (IFRS) and Forschungszulage (German R&D grant) is a must.
• Strong analytical and problem-solving capabilities, with a data-driven decision-making mindset.
• Exceptional stakeholder management, communication, and influencing skills at executive levels.
• High ownership and resilience, thriving in fast-paced and ambiguous environments.

Responsibilities

• Partner with the CPTO and tech leadership to define, prioritize, and execute strategic and tactical initiatives across Tech (Product and Engineering).
• Drive quarterly planning, goal setting, and operational cadence across the Technology organization, including the shift toward outcome-driven prioritization.
• Lead AI adoption and transformation initiatives across the Tech organization, partnering with Product and Engineering leads on rollout and change management.
• Own regular deliverables, e.g. portfolio update, ROI report, IT cap report (R&D tax capitalization), R&D Refund, roadmap delivery, planning dashboards, and communication (e.g. TAH, newsletter).
• Facilitate cross-functional collaboration between Product, Engineering, Operations, Finance and Commercial teams
• Prepare and deliver board and executive team updates on behalf of the CPTO.
• Develop dashboards and reporting mechanisms to support data-driven decision-making and communicate progress.
• Lead special projects and organizational effectiveness programs on behalf of the CPTO.

Skills

Chief of Staff

Technology Operations

Program Management

Consulting

Stakeholder management

Executive communication

Job description

sennder is seeking a Head of Product Operations to join our Tech department on a maternity cover contract (1 year), with the role based in our Berlin, Barcelona, or Amsterdam offices. You will partner with the CPTO to define priorities and drive initiatives across Product and Engineering.

You will lead quarterly planning, AI adoption efforts, and deliver dashboards, ROI reporting, and roadmap delivery. You will enable cross-functional collaboration across Product, Engineering, Operations,