Teamlead HR Reporting & Analytics

Action; Zwaagdijk-Oost; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Vacation days

Annual bonus

Hybrid working

Pension scheme

Travel allowance

Shuttle service

Home working allowance

Job summary

Action is expanding its HR Reporting & Analytics function at the international HQ in the Netherlands. We seek a Team Lead to define reporting priorities, build stakeholder relationships, and lead four experts delivering HR insights and steering information across Action.

You will work with HR Leadership, Operations, Finance, Risk, IT, and Stores to translate business needs into reports, strategies, and analytics that drive decisions across countries.

Qualifications

• Bachelor's or Master's degree in Business Administration, HR, Data Analytics, Economics, or related field.
• At least 5 years of experience in reporting, analytics, workforce analytics, BI, or related field.
• Experience leading and developing teams.
• Strong stakeholder management experience in a complex organizational environment.
• Experience defining reporting strategies, KPI frameworks, and analytics roadmaps.
• Proven ability to translate data into business insights and recommendations.
• Experience working with HR systems and reporting tools such as SAP, SuccessFactors, Kronos, SharePoint, and Excel (Power Query).
• Excellent communication skills and strong command of the English language.
• Ability to commute to our headquarters in Zwaagdijk-Oost at least three days a week.

Responsibilities

• Lead, coach, and develop a team of Reporting & Analytics Experts.
• Act as the primary contact for HR reporting and analytics requests.
• Define and execute the HR Reporting & Analytics strategy and roadmap.
• Understand business needs, manage reporting demand and prioritise initiatives based on business value.
• Drive workforce analytics initiatives and provide insights that support strategic decision-making.
• Ensure accurate, consistent, and high-quality HR reporting across all countries.
• Maintain and continuously improve reporting processes, standards, and governance.
• Build strong relationships with stakeholders across HR, Finance, Risk, Store Operations, and IT.
• Oversee reporting operations, monitor quality standards, and resolve reporting issues.
• Define and maintain company-wide HR metrics and reporting standards.
• Promote a data-driven culture within HR and position the team as a trusted business partner.
• Lead HR reporting and analytics related projects and contribute to broader business initiatives.
• Build and further professionalise the HR Reporting & Analytics operating model, including governance, prioritisation, data quality standards and stakeholder engagement.

Skills

Leadership

Stakeholder mgmt

Analytics

Communication

Data-driven mindset

Team leadership

Strategic thinking

Prioritization

Change management

HR analytics

Education

Bachelor's or Master's degree in relevant field

Tools

SAP

SuccessFactors

Kronos

SharePoint

Excel Power Query

Job description

Action continues to grow and expand internationally. We are now active in 15 countries (excluding Distribution Centres) and have ambitious plans to further strengthen our presence every year. As our organization grows, so does the importance of reliable HR reporting, workforce analytics, and data-driven decision-making.

To support this growth, we are investing in the further development of our HR Reporting & Analytics function. We are looking for an experienced Team Lead Reporting & Analytics who can define and execute reporting priorities, build strong stakeholder relationships, and lead a team of experts that delivers valuable HR insights and steering information to the business.

Do you enjoy leading teams, influencing senior stakeholders, and translating business needs into reporting strategies and analytics solutions? Do you thrive in an international and fast-paced environment? And do you feel at home with Action's values? Then read on!

This is your daily action

As Team Lead Reporting & Analytics, you are responsible for leading and developing a team of four Reporting & Analytics Experts. You act as the main point of contact for HR reporting needs and ensure that reporting and analytics activities support business objectives across Action.

You work closely with HR Leadership, HR Operations, Finance, Risk, IT, Store Operations, and other stakeholders across all countries. By understanding business priorities and translating them into reporting strategies and solutions, you help drive better decisions throughout the organization.

You are responsible for overseeing the reporting landscape, maintaining high-quality standards, improving reporting processes, and ensuring that workforce data is transformed into meaningful and actionable insights.

Your key responsibilities:

• Lead, coach, and develop a team of Reporting & Analytics Experts.
• Act as the primary contact for HR reporting and analytics requests.
• Define and execute the HR Reporting & Analytics strategy and roadmap.
• Understand business needs, manage reporting demand and prioritise initiatives based on business value and strategic objectives
• Drive workforce analytics initiatives and provide insights that support strategic decision-making.
• Ensure accurate, consistent, and high-quality HR reporting across all countries.
• Maintain and continuously improve reporting processes, standards, and governance.
• Build strong relationships with stakeholders across HR, Finance, Risk, Store Operations, and IT.
• Oversee reporting operations, monitor quality standards, and resolve reporting issues.Define and maintain company-wide HR metrics and reporting standards.
• Promote a data-driven culture within HR and position the team as a trusted business partner.
• Lead HR reporting and analytics related projects and contribute to broader business initiatives where reporting expertise is required.
• Build and further professionalise the HR Reporting & Analytics operating model, including governance, prioritisation, data quality standards and stakeholder engagement.

Meet your team

You will be part of the HR Operations department at our international headquarters in Zwaagdijk-Oost and report directly to the Country HR Operations Manager.

Together with your team of four Reporting & Analytics Experts, you play a key role in supporting HR and business leaders with workforce insights, reporting solutions, and strategic analytics, and being a trusted advisor to HR and business leadership. The team's mission is to enable data-driven decision-making and continuously improve reporting capabilities across Action.

This is you

• You are an experienced reporting and analytics professional who understands what excellence looks like and acts as a subject matter expert on reporting, analytics tooling, governance and business solutions.
• You are a strong people leader who enjoys coaching and developing others.
• You are analytical, pragmatic, and solution-oriented.
• You are comfortable engaging with stakeholders at operational, tactical, and strategic levels.
• You can translate complex data and business questions into clear and actionable insights.
• You are an excellent communicator who builds trusted relationships across the organization.
• You thrive in a dynamic, international, and fast-growing environment.
• You are proactive and continuously look for opportunities to improve processes and outcomes.
• You can balance multiple priorities while maintaining focus on quality and delivery.
• Bachelor's or Master's degree in Business Administration, HR, Data Analytics, Economics, or a related field.
• At least 5 years of experience in reporting, analytics, workforce analytics, business intelligence, or a related field.
• Demonstrated experience leading and developing teams.
• Strong stakeholder management experience in a complex organizational environment.
• Experience defining reporting strategies, KPI frameworks, and analytics roadmaps.
• Proven ability to translate data into business insights and recommendations.
• Strong understanding of HR reporting, workforce analytics, and proven ability to work effectively across teams, functions and countries at different levels to achieve common objectives.
• Experience working with HR systems and reporting tools such as SAP, SuccessFactors, Kronos, SharePoint, and Excel (Power Query).
• Strong organizational and prioritization skills with the ability to deliver results in a fast-paced environment.
• Excellent communication skills and strong command of the English language.
• Ability to commute to our headquarters in Zwaagdijk-Oost at least three days a week.

What we offer

Surprisingly much! From our international headquarters in the Netherlands you have an impact on what happens in our stores across Europe. We welcome more than 15 million customers every week in more than 3,000 stores in 15 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know you can also count on:

• 24 vacation days, with the possibility to buy 5 extra days (based on a 38-hour workweek)
• Annual bonus based on business and personal performance
• Flexible working hours and hybrid working (3 days in office)
• Excellent pension scheme, home working allowance and travel allowance (Zwaagdijk-Oost is easily reachable from Amsterdam by car or public transport)
• Action shuttle service to and from Hoorn Station

How We Contribute to Society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself.