Team Lead - Nike Muiden

Nike Inc; Muiden; On-site; EUR 29,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation package

Monthly performance-based bonus

Diversity, Equity & Inclusion emphasis

Nike discounts and brand-new NIKE outf

Growth opportunities in a fashion and\

Job summary

Nike Muiden is seeking a Team Lead to deliver world-class service and premium brand experiences on the sales floor. You will coordinate, coach, and motivate teammates, support daily business, and ensure Nike standards across receiving, inventory, visual presentation, and promotions.

You will lead across Commercial, Athlete Experience, and Consumer Experience, driving sales and a positive store atmosphere while remaining flexible to department needs in a dynamic, fashion-forward environment.

Qualifications

• Retail experience with customer-focused mindset
• Strong communication and collaboration skills
• Ability to coach and motivate a team
• Flexibility to work retail hours including weekends and holidays

Responsibilities

• Deliver world-class consumer service and premium Nike brand experiences on the sales floor.
• Coordinate, coach, and motivate teammates to meet sales targets and maintain a positive work environment.
• Lead store activities across receiving, inventory, visual presentation, promotions, and daily operations in collaboration with store leadership.

Job description

Nike Muiden is looking for a Team Lead to join our team and provide world-class service to the consumer:

What you bring

As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate teammates in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches

2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.

3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Note: Relocation support is not available for this role