Talent & Performance Program Manager

Rituals; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Staff discount on Rituals products

Attractive bonus

Flexible working hours

Company & team events

Job summary

Rituals is seeking a Talent & Performance Program Manager to shape a high‑performing organization at scale. You will translate ambitions into practical frameworks, tools, and programs for our global office and retail populations.

You will lead calibration, succession and leadership readiness, partnering with HR and business leaders to turn insights into actionable decisions across markets and functions. Based in Amsterdam, you will help raise performance and grow internal talent.

Qualifications

• 5–8 years of experience in Talent Management, Performance Management, Succession Planning, or Organizational Development.
• Experience designing and implementing performance, talent review, succession or leadership pipelines in a complex, international organization.
• Knowledge of retail or high‑touch consumer environments and how people decisions impact business performance.

Responsibilities

• Design and improve talent, performance and succession practices for our global office and retail populations.
• Build clear frameworks for performance calibration, talent identification and leadership pipelines in key roles.
• Equip HR and business leaders with practical tools, training and guidance to apply talent and performance practices consistently.
• Turn talent and performance data into insights, risks, opportunities and recommendations leaders can act on.
• Use Workday, AI and automation to improve visibility, simplify processes and enable better performance and talent decisions.
• Partner with Talent Acquisition and Learning & Development to connect succession needs and internal mobility with external pipelines.

Skills

Talent Management

Performance Management

Succession Planning

Organizational Development

Data‑driven decision making

Analytics

Tools

Workday

AI & Automation Tools

Analytics Platforms

Job description

As Talent & Performance Program Manager, you will help shape how Rituals builds and grows a high‑performing organization at scale. You will translate our talent and performance ambitions into practical frameworks, tools, and programs that enhance performance clarity, strengthen talent pipelines, and support people‑related decisions across our global office and retail populations.

Reporting to the Head of Talent & Performance, you will connect performance, talent review, succession and leadership readiness into one coherent way of working. Your work will help leaders identify high performance, accelerate talent, plan succession, and make better decisions across markets and functions.

Based in our Keizersgracht Head Office in Amsterdam, you will be part of the Talent & Performance team within Talent, Leadership & Learning. You will partner with HR Business Partners, Heads of HR, Talent Acquisition, Learning & Development, HR Tech and Automation to turn insights into solutions that help Rituals raise performance and grow talent from within.

Responsibilities

• Design and improve talent, performance and succession practices for our global office and retail populations.
• Build clear frameworks for performance calibration, talent identification and leadership pipelines in key roles.
• Equip HR and business leaders with practical tools, training and guidance to apply talent and performance practices consistently.
• Turn talent and performance data into insights, risks, opportunities and recommendations leaders can act on.
• Use Workday, AI and automation to improve visibility, simplify processes and enable better performance and talent decisions.
• Partner with Talent Acquisition and Learning & Development to connect succession needs, internal mobility, external pipelines and targeted development.
• Support governance, calibration and execution of talent, performance and succession cycles across markets and functions.
• Help make high performance, talent readiness and succession depth more visible, differentiated and actionable.

Qualifications

• Bring 5-8 years of experience in Talent Management, Performance Management, Succession Planning, Organizational Development or a related field.
• Have designed and implemented performance, talent review, succession or leadership pipeline practices in a complex, international organization.
• Understand retail, consumer or another operational, people‑intensive environment where people decisions directly impact business performance.
• Translate performance and talent data into clear insights, risks, recommendations and actions.
• Know how to use Workday or similar HR systems to improve visibility, consistency and decision‑making.
• Are comfortable using AI, automation and analytics tools to simplify processes and scale practices.
• Build practical frameworks, programs and tools that create consistency without adding unnecessary complexity.
• Influence and partner effectively with HR Business Partners, Talent Acquisition, Learning & Development and business leaders.
• Facilitate performance calibration, talent review and succession conversations with confidence.
• Combine structure and attention to detail with a strong understanding of the bigger organizational picture.

At Rituals, we are committed to care for everyone and strive to create a diverse workplace where all employees belong and have equal opportunities to succeed. We believe in the value of in‑person collaboration and teamwork. Therefore, we work predominantly from the office. Read more about our commitment here https://careers.rituals.com/en-NL/work-with-heart-and-soul/diversity-and-inclusion/.

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events