System Product Engineer

Supermicro; 's-Hertogenbosch; On-site; EUR 70,000 - 110,000; Full time

Job summary

Super Micro B.V. is seeking a System Product Engineer to coordinate engineering activities across Sales, Production, Purchasing and Operations.

The role involves handling the Invoice BOM system, responding to technical inquiries, setting up lab hardware/software, resolving production issues, and analyzing business metrics. Ideal candidates combine hardware and software knowledge to deliver total solution configurations for enterprise customers.

Qualifications

• Experience in server hardware, software, networking and Linux.
• Strong OS administration with Linux and scripting familiarity.
• Willing to learn server technology and work with cross-department teams.
• Fluency in English; Dutch/Mandarin is a plus.

Responsibilities

• Provide engineering management coordination to Sales/Customers, Production, Purchasing and Operations.
• LAB HW/SW setup, production issue resolution and metrics analysis.
• Process Invoice BOM approval.
• Support Sales/FAE for Standard Server and OEM system business practices.
• Define customer requirements and drive server product configurations through life cycle.
• Lead cross-functional teams for post-sales support (RMA, ECOs, etc.).
• Provide documentation and technical know-how for production lines.

Skills

Server hardware

Linux expertise

Networking skills

OS administration

English fluency

Dutch language

Tools

Bash scripting

Git version control

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Req ID: 30374

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary

Super Micro B.V. is looking for a System Product Engineer to provide an engineering management coordination to Sales/Customers, Production, Purchasing and Operations. In the role of System Product Engineer, involve our Invoice BOM System(Configuration) approval, technical e-mail reply to sales/customers, LAB HW/SW setup, production issue resolution, total solution contact window and overall business metrics analysis. To scale large business scope, the role needs to involve hardware and/or software knowledge to comply a total solution configuration to potential enterprise/channel customers. The position is based in our EMEA headquarter at 's-Hertogenbosch, The Netherlands.

Essential Duties And Responsibilities

• Provide engineering management coordination & solutions to Sales/Customers, Production, Purchasing and Operations.
• LAB HW/SW setup, production issue resolution and overall business metrics analysis.
• Process Invoice BOM approval.
• Support Sales/FAE for Standard Server and OEM system business practices.
• Provide support to define customer requirements, develop and drive localized/customized server products to full product life cycle.
• Support product configuration and design.
• Utilize strong project management PM and technical leadership to drive server product development and solution optimization for EMEA sales.
• Lead cross-function teams for post-sales support such as RMA, failure analysis, ECO implementations, etc.
• Provide documentation and technical know-how to support Standard and OEM system production lines.
• Be responsible for Sales/Customer product inquiry.
• HPC/Benchmarking testing.
• POC testing setup & guidance.
• Technical training in production/FAE/TS and other technical units.
• Being a contact pivot to US System PE.

Qualifications

• Experience in server industry with hardware technical background, software background, networking and Linux skillsets.
• Preferably in OS administration with hands-on skills such as Linux related operating systems. Script compiling & networking skill is a plus.
• Willing to learn server technology with can-do, logical, cross-department communication attitude.
• Preferably fluent with English & Dutch/Mandarin is a plus.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.