System Install Coordinator - EUV

ASML; Veldhoven; On-site; EUR 58,500 - 66,000; Full time

Benefits offered by this job

Shift allowance

Equal opportunity employer

Job summary

ASML in the Netherlands seeks a System Install Coordinator to oversee the end-to-end installation of EUV lithography systems at customer sites. You will coordinate preparation, install and post-install activities, ensuring delivery on time and with quality.

You will plan with engineers, ensure access to parts and documentation, report daily on progress and quality, and act as the link between sites and ASML headquarters in Veldhoven.

Qualifications

• Technical Bachelor’s degree with at least 3 years of relevant working experience.
• Experience in international environments with people from different cultural backgrounds.
• Fluent in written and spoken English.
• Experience in project management, escalation management, progress reporting, dealing with customers, field operations, international organization or/and process improvement projects.

Responsibilities

• Coordinate the full install process from preparation to post-install.
• Plan daily execution with engineers and monitor progress.
• Ensure quality and collaborate with internal support teams.
• Report daily progress and quality to ASML headquarters.
• Serve as the link between the customer site and ASML in Veldhoven.

Skills

Communication skills

Travel willingness

English fluency

Project management

Escalation management

Progress reporting

Stakeholder management

Education

Technical Bachelor degree

Technical Master’s degree

Job description

Introduction to the job

The EUV System Install Engineering department at ASML is responsible for installing, testing and handing over our semiconductor lithography machines at the customer sites worldwide. The challenge is to perform to our customer's expectations in time and with the right quality. This job will allow you to:

• Travel the world
• Meet, work with and socialize with people from different cultures
• Work in a high tech environment
• Learn from knowledgeable colleagues
• Encounter new challenges every day

Role and responsibilities

As a System Install Coordinator, you are responsible for the coordination of the whole process of installing a new machine at the customer site: the preparation, install and post install phases. Customer satisfaction is what keeps you going.(Note: this is not a direct customer facing role, the SIC communicates with internal customers only)

Preparation phase:

• Check issues that happened during build up and test in the ASML factory
• Prepare all documentation for the installation, like progress reports etc.
• You plan ahead and ensure all parts, tools, work instructions are arranged to start the install.

Install phase:

• You plan ahead and create a daily execution plan with the engineers.
• You ensure the engineers have the support they need to continue the install
• You ensure the quality of the install and cooperate closely with internal customer support departments
• You are responsible for the progress & quality reporting on a daily basis
• You are the direct link between the site and the ASML headquarters in Veldhoven

Post install phase:

• You follow up on quality issues
• You initiate structural improvement ideas

Education and experience

• Technical Bachelor degree with at least 3 years of relevant working experience or Technical master's degree
• Have worked in an international organization / with people from different cultural backgrounds
• Are fluent in written and spoken English
• Have experience in project management, escalation management, progress reporting, dealing with customers, field operations, international organization or/and process improvement projects

Skills

• Have excellent communication skills that help to build relationships with customers and colleagues
• Are confident in challenging others on actions and choices
• Are able to work under pressure
• Feel confident to work independently
• Are willing/able to travel frequently to customer site up to 75%. With a guideline of 6 weeks working abroad and 4 weeks Veldhoven.

Other information

The EUV Factory (EF) is responsible for the production of our Extreme Ultraviolet machines. The complete production process from build until install takes place within this sector.

For this position, the indicative (fixed) annual salary range is between 58,500 euro and 66,000 euro. This range comprises vacation allowance and a 13th-month payment. Company profit sharing is not included in this range. As this is a shift-based position you will receive a shift allowance on top of the indicated salary range. The actual compensation offered will depend on several factors that are unique to each candidate, including but not limited to: job-related skills, relevant education and (work) experience, certifications, demonstrated abilities of the candidate, pay relative to other team members. This information is provided for transparency and guidance purposes only, and no rights can be derived from this salary indication.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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