Strategic Solutions Sales Executive, ITSM/ESM Southern Europe

Atlassian; Amsterdam; Remote; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Health & wellbeing resources

Volunteer days

Job summary

Atlassian is seeking a Strategic Solutions Sales Executive for ITSM/ESM in Southern Europe. You will own a defined territory end-to-end, lead Service Management sales motions, and shape how Atlassian’s platform wins with large enterprises across Europe.

You will design campaigns, engage senior executives, and collaborate with partners, marketing, and product to accelerate deals while ensuring customer success through strategic, value-based conversations.

Qualifications

• 10+ years of selling into large strategic accounts.
• Experience in ITSM, ESM and/or Customer Service Management solution sales.
• Experience selling into the French region.
• Strong understanding of industry trends and competitive landscape.
• Ability to engage with C-level executives and technical audiences.
• Proven track record of driving sales growth and achieving revenue targets.
• Fluency in English, as well as proficiency in French. Spanish is an asset.

Responsibilities

• Own your territory end-to-end: Build and execute a multi-quarter sales strategy for named strategic accounts in Southern Europe.
• Lead the Service Management sales motion and position Atlassian's Service Collection in multi-product conversations.
• Drive pipeline from the ground up with campaigns and executive engagement.
• Orchestrate resources by coordinating account executives, partners, marketing and product teams.
• Engage with senior decision-makers and economic buyers to connect Atlassian platform outcomes to business goals.

Skills

Strategic accounts

ITSM/ESM sales

French market experience

C-level engagement

English & French

Job description

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers’ success. The Strategic Solution Sales team develops and executes sales strategies that drive adoption of our Service Collection (ESM/ITSM/Customer Service Management) among our largest customers. The Strategic Solutions Sales Executive, ITSM/ESM Southern Europe, acts as a customer champion, feeding insights back to product and engineering to improve the customer experience, while owning a territory of accounts in a specific region.

Paris, France | Amsterdam, Netherlands | Remote, France | London, United Kingdom

In this role, you'll get to:

• Own your territory end-to-end: Build and execute a multi-quarter sales strategy across a defined set of named strategic accounts in Southern Europe — you set the direction, you run the campaigns, and you're accountable for the number, in conjunction with the overall Account Executive.

• Lead the Service Management sales motion: You're the go-to expert on ESM/ITSM market trends, competitive dynamics, and where Atlassian's Service Collection wins. You'll shape how we position and sell into the largest enterprises in the region. You will lead Service Management only deals, and lead the Service Management Strategy in multi-product conversations leveraging multiple components of the overall Atlassian platform.

• Drive pipeline from the ground up: You'll design and run targeted campaigns, engage executive stakeholders, and build a healthy, self-sufficient pipeline. Your plan is yours to own and execute on, as part of the overall account strategy.

• Orchestrate the resources around you: You'll bring in the right people — from Strategic Account Executives and Partners to Marketing and Product — at the right moments to accelerate deals.

• Engage at the level that moves enterprise deals: You'll build relationships with senior decision-makers and economic buyers, leading value-based conversations that connect Atlassian's platform to the outcomes that matter most to their business.

On your first day, we’ll expect you to have:

• 10+ years of selling into large strategic accounts

• Experience in ITSM, ESM and/or Customer Service Management solution sales

• Experience selling into in the French region

• Strong understanding of industry trends and competitive landscape

• Ability to engage with C-level executives and technical audiences

• Proven track record of driving sales growth and achieving revenue targets

• Fluency in English, as well as proficiency in French. Spanish is an asset.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.