Solutions Engineer - SMB Sales

Atlassian; Amsterdam; Remote; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Equity & bonuses

Job summary

Atlassian is seeking a Solutions Engineer - SMB to partner with regional sales teams, understand customer challenges, and map them to Atlassian's suite. You will deliver value-driven demonstrations, articulate product benefits, and guide technical evaluations with customers.

You bring 1–4+ years in presales or solution engineering, strong communication, and a collaborative mindset. This role offers flexible work location, including remote options, with opportunities to impact diverse SMB

Qualifications

• Bachelor’s degree or equivalent.
• 1-4+ years of experience in Presales, Solution Engineering, or working in customer facing roles for technology vendors or technology driven organizations.
• Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges.
• Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.
• Ability to identify solution expansion opportunities and align with customer goals.
• Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines.
• Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences.
• Collaborative mindset with a passion for solving problems and empowering customers, along with a “roll‑up‑your‑sleeves” approach focused on execution and continuous improvement.

Responsibilities

• Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions.
• Identify opportunities for cross-product and solution expansion to maximize customer value.
• Investigate and understand client pain points to craft meaningful solutions.
• Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity.
• Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes.
• Guide customers on best practices and implementation strategies to achieve success with Atlassian software.
• Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.
• Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Skills

Presales experience

Solution Engineering

Customer facing roles

Product knowledge

Demonstrations

Expansion opportunities

Organization

Communication

Collaboration

Education

Bachelor’s degree or equivalent

Job description

Working at Atlassian

• Sales
• Remote-EMEA, Remote
• Remote, Remote
• Amsterdam, Netherlands
• London, United Kingdom

Solutions Engineer - SMB

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Responsibilities:

• Technical Engagement: Partner with sales to engage in customer discovery, identifying business challenges and desired outcomes while mapping them to Atlassian’s value propositions and solutions.
• Opportunity Identification: Identify opportunities for cross-product and solution expansion to maximize customer value.
• Technical Problem Solving: Investigate and understand client pain points to craft meaningful solutions.
• Product Expertise: Act as a product expert, clearly articulating and demonstrating how Atlassian’s software drives collaboration and productivity.
• Value-Driven Demonstrations: Deliver engaging demonstrations showcasing how Atlassian’s solutions empower teams and drive outcomes.
• Technical Sales Leadership: Guide customers on best practices and implementation strategies to achieve success with Atlassian software.
• Sales Collaboration: Build strong partnerships with sales counterparts to improve engagement and optimize the sales cycle.
• Customer Advocacy: Gather customer feedback and competitive insights, sharing them with product teams to influence improvements.

Qualifications:

• Bachelor’s degree or equivalent.
• 1-4+ years of experience in Presales, Solution Engineering, or working in customer facing roles for technology vendors or technology driven organizations.
• Deep knowledge of Atlassian’s product suite and ability to articulate its value in solving complex business challenges.
• Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.
• Ability to identify solution expansion opportunities and align with customer goals.
• Highly organized, able to work in a fast-paced, ambiguous environment, balancing competing priorities and deadlines.
• Strong interpersonal and communication skills to influence technical and business stakeholders, with the ability to present to and persuade varied audiences.
• Collaborative mindset with a passion for solving problems and empowering customers, along with a “roll‑up‑your‑sleeves” approach focused on execution and continuous improvement.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.