Strategic Account Manager for a Transmission System Operator (f/m/d)

Hitachi Energy Ltd.; Rotterdam; Hybride; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Annual bonus

32 days holiday

Flexible working arrangements

Résumé du poste

Hitachi Energy Ltd. in Rotterdam, Netherlands, seeks a Strategic Account Manager for a major Transmission System Operator. You will own the account strategy, drive long‑term relationships, and coordinate cross‑functional teams to deliver integrated grid solutions and sustained growth.

The role requires strong commercial acumen, multi-market coordination, and travel across Belgium and the Netherlands. Fluency in Dutch and English is expected, with French an asset.

Qualifications

• University degree in Engineering, Business, or a related field
• Minimum 7 years of experience in Key Account Management, Sales, or Business Development in industrial/technical environments
• Proven experience managing complex customer relationships and sales cycles in energy/industrial sectors
• Strong ability to develop strategic account plans and deliver measurable growth
• Experience working in a matrix and international organization with multiple stakeholders
• Solid commercial acumen including negotiation, value-based selling and contract management
• Fluency in Dutch and English; French is an asset
• Willingness to travel across Belgium and the Netherlands

Responsabilités

• Own and develop strategic customer relationships for a major TSO account
• Act as the primary interface for key accounts, building long-term partnerships
• Drive account growth through structured account plans and identify new business opportunities
• Lead coordinated sales approaches across business units, engineering, service and tendering teams
• Manage complex sales cycles, lead proposals and negotiations
• Monitor market trends and competitor activity to identify opportunities
• Drive disciplined execution with CRM tools, pipeline management and forecasting

Description du poste

Strategic Account Manager for a Transmission System Operator (f/m/d)

Location: Rotterdam, Netherlands
Reporting Line: Reporting directly to the Sales Manager Benelux

In this role, you will be the dedicated strategic owner for a major Transmission System Operator (TSO) account, driving long-term relationship depth and profitable growth at the core of the energy transition. You will position our cutting-edge solutions to solve critical grid bottlenecks, while seamlessly connecting this key account to the broader energy ecosystem—including renewable integration, BESS, data centers, industrial clusters, and the EPC contractors executing major infrastructure projects.

As the primary contact for this vital TSO account, you will orchestrate a unified, high-value approach across our organization. Partnering closely with the Sales Manager Benelux and cross-functional engineering and commercial teams, you will actively shape the account strategy to deliver sustainable grid modernization and business growth.

This position offers a dynamic and international environment at the heart of the energy transition, where your impact on customer success and business development will be highly visible.

How you'll make an impact

Own and develop strategic customer relationships

Act as the primary interface for key accounts, building long-term partnerships, understanding customer strategies, and positioning our offerings to support their business objectives.

Drive account growth and commercial performance

Develop and implement structured account plans, identify new business opportunities, and ensure consistent growth in order intake, profitability, and customer satisfaction.

Deliver a coordinated and value-driven sales approach

Orchestrate internal stakeholders across business units, engineering, service, and tendering teams to provide integrated and competitive solutions aligned with customer needs.

Manage complex sales cycles and opportunities

Lead commercial discussions, proposals, and negotiations, ensuring alignment with customer expectations while meeting business targets on volume, margin, and risk.

Leverage market insights and strengthen positioning

Monitor customer developments, market trends, competitor activity, and regulatory changes to identify opportunities and anticipate customer needs.

Ensure disciplined execution and customer excellence

Drive effective use of CRM tools, pipeline management, and forecasting. Ensure high-quality delivery, customer satisfaction, and continuous improvement of the overall customer experience.

Your background

University degree in Engineering, Business, or a related field

Minimum 7 years of experience in Key Account Management, Sales, or Business Development within an industrial, technical, or project-driven environment

Proven experience managing complex customer relationships and sales cycles, ideally in sectors such as Energy, Renewables, T&D, Industry, EPC, Pharma, Data Centers

Strong ability to develop strategic account plans and deliver measurable business growth

Experience working in a matrix and international organization, coordinating multiple stakeholders

Solid commercial acumen, including negotiation, value-based selling, and contract management

Customer-oriented mindset with strong communication, influencing, and relationship-building skills

Structured, proactive, and results-driven approach

Fluency in Dutch and English; French is an asset

Willingness to travel across Belgium and the Netherlands

More about us

The opportunity to play a key leadership role in the energy transition, contributing to solutions that support a more sustainable, flexible and secure energy system

The space to shape regional strategy and have a direct impact on business growth

A broad and visible scope across multiple strategic market segments

A collaborative international environment with room for initiative, ownership, and development

The chance to lead a strong local team and contribute to long-term customer value creation

A competitive total reward package including an attractive annual bonus opportunity aligned with business performance, at least 32 days of holiday, and a wide range of attractive extra-legal benefits

Modern and flexible working arrangements, supported by a contemporary homeworking policy, allowing employees to balance on-site collaboration with effective remote work

At Hitachi Energy, we are committed to creating a workplace where people feel valued, empowered and supported. We are a purpose-driven environment where sustainability, wellbeing and business performance are closely connected.

We value people who combine commercial drive with collaboration, customer focus, and integrity. If you are motivated by building markets, developing people, and creating sustainable growth in a complex and evolving business environment, we would be pleased to hear from you.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission- critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.