Store Team Lead: Elevate Customer Experience

Warrior Sports, Inc.; Netherlands; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Commuting expenses covered

Retail bonus scheme

Great development opportunities

Inclusive European locations

Staff discount

Project involvement across Europe

Flexible uniform package

Job summary

New Balance in the Netherlands is seeking a customer-focused Retail Associate to engage, educate and entertain customers from entry to exit. You will help buyers find the right products and deliver a memorable brand experience.

You will open and close the store with accuracy, support management, coach fellow associates, and strive to hit personal KPIs while upholding health, safety, and European store standards. Competitive benefits await, including staff discounts and development opportunities.

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Willingness to learn and grow in a team environment.
• Ability to work flexible weekends and holidays.

Responsibilities

• Open and close the store following company procedures.
• Deliver total customer satisfaction along the end-to-end journey.
• Support store management and back-of-house standards.
• Assist in training and coaching associates.
• Achieve personal KPIs and contribute to store performance.
• Maintain health, safety, and environmental standards in-store.
• Engage customers to drive sales with enthusiasm.

Skills

Team Player

Customer Service

Sales Enthusiasm

Learning Mindset

Maths Basics

Tools

POS Register Systems

Job description

New Balance in the Netherlands is seeking a customer-focused Retail Associate to engage, educate and entertain customers from entry to exit. You will help buyers find the right products and deliver a memorable brand experience.

You will open and close the store with accuracy, support management, coach fellow associates, and strive to hit personal KPIs while upholding health, safety, and European store standards. Competitive benefits await, including staff discounts and development opportunities.