Store Supervisor JD Haarlem

JD Sports Netherlands; Haarlem; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Amazing benefits: fixed salary + bonus

30% Employee Discount on JD Group品牌

NS Business Card

24 Vacation Days per year

Pension Scheme

Career and personal development plans

Continuous training

Job summary

JD Sports Netherlands in Haarlem is seeking a full-time Store Supervisor to support store management in driving performance and delivering an outstanding in-store experience. You will motivate the team, ensure smooth daily operations, and leave customers with a lasting impression.

You will lead by example, drive sales, manage operations, and uphold visual merchandising standards while coaching teammates and ensuring HR policies are followed.

Qualifications

• Experience in retail, preferably in a supervisory or team-leading role.
• Strong verbal and written communication skills.

Responsibilities

• Lead and coach the team on the shop floor to drive performance.
• Support target achievement and store profitability.
• Deliver excellent customer service and ensure brand standards.
• Assist with day-to-day store operations and visual merchandising.
• Support onboarding and HR policies adherence.
• Promote JD culture and standards and ensure safety procedures.

Skills

Team leadership

Communication skills

MS Outlook

Education

Retail experience (supervisor)

Tools

Microsoft Word

Microsoft Excel

Job description

READY TO TAKE YOUR NEXT STEP AS A FULL-TIME SUPERVISOR AT JD HAARLEM?

Your main mission will be to support the Store Management in driving team performance and delivering an outstanding in-store experience. You’ll play a key role in motivating the team, ensuring daily operations run smoothly, and making sure every customer leaves with a lasting impression!

WHAT WILL YOU DO ON A DAILY BASIS AT JD?

• Lead by example: You’ll support and inspire the team on the shop floor, creating a positive, energetic environment where teamwork thrives.
• Support target achievement : You’ll help drive sales and contribute to the store’s performance and profitability goals.
• Customer Service excellence: You’ll ensure every customer receives to-level service, making them feel welcome and encouraging them to repeat visits.
• Operations support: You’ll assist in day-to-day store operations, ensuring processes and standards are consistently followed.
• Visual Merchandising: You’ll help maintain high visual standards, ensuring the store always looks engaging and on-brand.
• Develop your team: You’ll coach and support team members, helping them improve their skills and performance.
• JD culture & standards: You’ll represent the JD attitude and ensure the team reflects the brand’s energy and style..
• People support: You’ll assist with onboarding new team members and ensuring HR policies are followed.
• Safety first: You’ll help ensure all safety procedures are followed at all times.

WHO WILL SUPPORT YOU?

You’ll work closely with the Store Manager and Assistant Manager and will have the support of all JD departments: Retail, Visual Merchandising, People, Customer Service, and Profit Protection

WHAT DO YOU NEED TO JOIN JD?

• Experience: Previous experience in retail, ideally in a supervisory or team-leading role.
• Team player mindset: Ability to motivate and support others.
• Top communication skills: Confident verbal and written communication.
• Tech skills: Basic knowledge of Microsoft Outlook, Word and Excel is a plus.

WHAT DOES JD GROUP OFFER YOU?

• Amazing benefits: Fixed salary + Performance-Based Bonus, 30% Employee Discount on all JD Group Brands, NS Business Card, 24 Vacation Days per year, discount on other retailer in the Netherlands through the ‘www.corporate-benefits.nl’ app, access to Telus Health wellness platform,career and personal development plans, Pension Scheme, continuous training online and offline, and work-life balance support.
• Coaching opportunities: Participation in initiatives like internship programs.

Established in 1981 with a single store in the North West of England, the JD Group is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The Group now has 4,850 stores (as at 1 February 2025) across 49 countries (including franchises and joint ventures) with a strong presence in the UK, Europe, North America and Asia Pacific.

An Integrity check via the warning register of the Fraud Approach Retail Foundation is part of the application procedure.