Store Supervisor jd Haarlem

JD GROUP; Haarlem; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Fixed salary + Performance-Based Bonus

30% Employee Discount on all JD Group

NS Business Card

24 Vacation Days per year

Telus Health wellness platform access

Pension Scheme

Career and personal development plans

Online and offline training

Job summary

JD Haarlem is seeking a full-time Supervisor to support Store Management in driving team performance and delivering an outstanding in-store experience. You’ll motivate the team, ensure daily operations run smoothly, and leave customers with a lasting impression.

You will lead by example, coach colleagues, maintain visual standards, and support onboarding, HR policies, and safety procedures while contributing to sales and profitability. JD Group offers benefits and career development.

Qualifications

• Experience in retail, preferably in a supervisory or team-leading role.
• Strong communication and people skills.
• Basic computer skills (Outlook, Word, Excel) are a plus.

Responsibilities

• Lead by example on the shop floor to motivate the team.
• Drive sales and contribute to store performance and profitability.
• Deliver customer service excellence and welcome repeat visits.
• Support day-to-day operations and maintain store standards.
• Maintain high visual merchandising standards and brand presentation.
• Coach and develop team members.
• Support HR processes, onboarding and policy adherence.
• Ensure safety procedures are followed.

Skills

Retail supervision

Team leadership

Communication skills

Customer service

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

READY TO TAKE YOUR NEXT STEP AS A FULL-TIME SUPERVISOR AT JD HAARLEM?

Your main mission will be to support the Store Management in driving team performance and delivering an outstanding in-store experience. You’ll play a key role in motivating the team, ensuring daily operations run smoothly, and making sure every customer leaves with a lasting impression!

WHAT WILL YOU DO ON A DAILY BASIS AT JD?

• Lead by example: You’ll support and inspire the team on the shop floor, creating a positive, energetic environment where teamwork thrives
• Support target achievement: You'll help drive sales and contribute to the store's performance and profitability goals
• Customer Service excellence: You’ll ensure every customer receives to-level service, making them feel welcome and encouraging them to repeat visits
• Operations support: You’ll assist in day-to-day store operations, ensuring processes and standards are consistently followed
• Visual Merchandising: You’ll help maintain high visual standards, ensuring the store always looks engaging and on-brand
• Develop your team: You’ll coach and support team members, helping them improve their skills and performance
• JD culture & standards: You’ll represent the JD attitude and ensure the team reflects the brand's energy and style..
• People support: You’ll assist with onboarding new team members and ensuring HR policies are followed
• Safety first: You’ll help ensure all safety procedures are followed at all times

WHO WILL SUPPORT YOU?

You’ll work closely with the Store Manager and Assistant Manager and will have the support of all JD departments: Retail, Visual Merchandising, People, Customer Service, and Profit Protection

WHAT DO YOU NEED TO JOIN JD?

• Experience: Previous experience in retail, ideally in a supervisory or team-leading role.
• Team player mindset: Ability to motivate and support others.
• Top communication skills: Confident verbal and written communication.
• Tech skills: Basic knowledge of Microsoft Outlook, Word and Excel is a plus.

WHAT DOES JD GROUP OFFER YOU?

• Amazing benefits: Fixed salary + Performance-Based Bonus, 30% Employee Discount on all JD Group Brands, NS Business Card, 24 Vacation Days per year, discount on other retailer in the Netherlands through the 'www.corporate-benefits.nl' app, access to 'Telus Health' wellness platform, career and personal development plans, Pension Scheme, continuous training online and offline, and work-life balance support.
• Coaching opportunities: Participation in initiatives like internship programs.

Established in 1981 with a single store in the North West of England, the JD Group is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The Group now has 4,850 stores (as at 1 February 2025) across 49 countries (including franchises and joint ventures) with a strong presence in the UK, Europe, North America and Asia Pacific.

An Integrity check via the warning register of the Fraud Approach Retail Foundation is part of the application procedure.