Store Supervisor - Customer Experience & Operations
O'Reilly Auto Parts
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Benefits offered by this job
Job summary
O’Reilly Auto Parts is seeking an Assistant Store Manager in Rotterdam to support the Store Manager in sales, service, and daily operations. You will lead the team, ensure staffing for peak hours, coach staff, and participate in interviews to hire qualified teammates.
The role emphasizes bilingual communication, adherence to policy, and efficient handling of buy online/ship to store orders, returns, and transfers. It offers a comprehensive compensation package and growth opportunities.
Qualifications
- Proven ability to lead a store team and deliver strong customer service.
- Experience in hiring and coaching team members to meet goals.
- Multilingual abilities preferred to support diverse customers.
Responsibilities
- Lead the store team in providing excellent customer service to retail and professional customers.
- Supervise service levels at the showroom and oversee sales programs execution.
- Assist with staffing during peak hours and training for team members.
Skills
Education
Tools
Job description
O’Reilly Auto Parts is seeking an Assistant Store Manager in Rotterdam to support the Store Manager in sales, service, and daily operations. You will lead the team, ensure staffing for peak hours, coach staff, and participate in interviews to hire qualified teammates.
The role emphasizes bilingual communication, adherence to policy, and efficient handling of buy online/ship to store orders, returns, and transfers. It offers a comprehensive compensation package and growth opportunities.
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