Store Operations Lead — Team Builder & Performance Driver

BERSHKA; Utrecht; On-site; EUR 35,000 - 45,000; Full time

Job summary

BERSHKA in Utrecht is seeking an Assistant Store Manager to support the Store Manager and enhance the store experience. You will lead by example on the shop floor and motivate the team while ensuring every customer interaction reflects the brand positively.

Your responsibilities include operational tasks, team coordination, and performance monitoring using KPIs. The role requires strong organizational skills, initiative, and a commitment to achieving commercial results. Applicants must have authorization to work in the EU without sponsorship.

Qualifications

• Hands-on experience in retail management.
• Ability to work in a fast-paced environment.
• Strong sense of ownership and initiative.

Responsibilities

• Support the Store Manager and lead by example.
• Monitor performance and take action based on KPIs.
• Coordinate team activities and contribute to recruitment.

Skills

Team coordination

KPI monitoring

Customer service

Job description

BERSHKA in Utrecht is seeking an Assistant Store Manager to support the Store Manager and enhance the store experience. You will lead by example on the shop floor and motivate the team while ensuring every customer interaction reflects the brand positively.

Your responsibilities include operational tasks, team coordination, and performance monitoring using KPIs. The role requires strong organizational skills, initiative, and a commitment to achieving commercial results. Applicants must have authorization to work in the EU without sponsorship.