Start now as a Customer Care Representative in Amsterdam!

YoungCapital; Steenwijkerland; On-site; EUR 29,451 - 35,276; Full time

Benefits offered by this job

Gross monthly salary of €2,900

Extensive coaching and room for growth

Clear career advancement opportunities

Flexible work setting

Opportunity to evolve into an expert

Chance to build financial future

Job summary

YoungCapital is looking for a Customer Care Representative in Amsterdam. This role is ideal for those passionate about financial markets and investing. You will serve as the first point of contact for clients, assisting them with the trading platform and explaining various financial products. Candidates must have a Bachelor's degree and be proficient in both English and Polish. The position offers a gross monthly salary of €2,900, along with extensive coaching and clear career advancement opportunities.

Qualifications

• Strong interest in financial markets and investing.
• Excellent command of both English and Polish.
• Inquisitive mindset and ability to absorb information quickly.

Responsibilities

• Act as the first point of contact for clients needing support.
• Explain financial products and clarify system functionalities.
• Discuss investment methods and identify client opportunities.

Skills

Customer support

Communication

Problem-solving

Financial knowledge

Language proficiency in English

Language proficiency in Polish

Education

Bachelor's degree (HBO level)

Job description

Overview

Are you interested in financial markets and investing? This is your chance! Start your career as a Customer Care Representative in Amsterdam!

Where will you work?

As a Customer Care Representative in Amsterdam, you will have the opportunity to gain valuable experience in the world of investing and financial markets. Within this international team, everything revolves around quality, collaboration, and exceeding expectations. The ambition is clear: not just to help customers, but to provide them with a service experience that truly makes a difference. From your first day, you will participate in a carefully designed onboarding program under the guidance of experienced colleagues.

What will you do?

As a Customer Care Representative, you are the first point of contact for clients who need support using the trading platform or finding relevant information. Additionally, you will explain various financial products and clarify how the associated systems work. You will discuss different investment methods—such as self-directed investing or asset management—and actively identify opportunities that align with the client's needs.

Who are you?

As a Customer Care Representative, you have a strong interest in the financial sector and follow market trends with curiosity. You are a clear communicator, a solution-oriented thinker, and you genuinely enjoy helping customers. At the same time, you are eager to learn and motivated to continuously develop yourself, both professionally and in terms of industry knowledge. You thrive in a collaborative environment but are also capable of taking independent responsibility when necessary.

Wat wij bieden

• A gross monthly salary of €2,900;


• Extensive coaching and ample room for professional and substantive growth;


• Clear career advancement opportunities within an international work environment;


• A driven, close-knit team where performance and job satisfaction go hand in hand;


• A flexible work setting at an easily accessible location in Amsterdam;


• The opportunity to evolve into an expert in the field of investing;


• The chance to build your own financial future and independence.

Wat wij vragen

• You hold at least a Bachelor's degree (HBO level);


• You have excellent command of both English and Polish, both verbal and written;


• You have an inquisitive mindset and absorb new information quickly;


• You follow the world of investing with genuine interest;


• You work in a structured manner and think in practical solutions.