Staff Product Manager, B2C SaaS & Growth

RediRecruit, LLC; Netherlands; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

100% remote work

Flexible engagement: 20 or 40 hours/wk

Direct collaboration with founder/CEO

Ownership of product strategy & rhythm

Opportunity for broader leadership

Cross‑functional, international team

Professional growth & mentorship

Job summary

RediRecruit, LLC is seeking a Staff Product Manager (PLG & B2C SaaS) to drive growth in a fully remote setting. You will own the product roadmap, work directly with the founder/CEO, and collaborate with Product, Engineering, and Infrastructure teams to optimize activation, retention, and monetization.

The role offers 20 or 40 hours per week with potential for expanded leadership based on impact. You will lead data‑driven initiatives and conduct customer interviews to uncover opportunities and

Qualifications

• 7–10+ years of product experience in PLG SaaS environments.
• 7+ years improving activation and reducing churn with measurable results.
• 7+ years of data‑driven product experience with analytics tools.
• 7+ years of user‑journey optimization across B2C products.
• 2+ years in product leadership or similar roles are a plus.

Responsibilities

• Own the product growth strategy and roadmap aligning customer needs with business goals.
• Develop strategies to reduce churn and improve activation.
• Optimize onboarding to shorten time‑to‑value for new users.
• Drive monetization and subscription revenue through continuous product optimization.
• Conduct customer interviews and research to identify pain points and opportunities.
• Define metrics (activation, retention, churn, ARPU, LTV) and monitor performance.
• Design and run experiments to measure impact of product changes.
• Collaborate with Engineering and Infrastructure to deliver improvements.

Skills

Product strategy

Data‑driven decisions

Customer interviews

Activation optimization

Churn reduction

A/B testing

User journey mapping

PLG / self‑serve SaaS

Growth hacking

Cross‑functional collaboration

Job description

Job Description

Staff Product Manager - PLG & B2C SaaS

Remote | Part-Time or Full-Time (20–40 Hours/Week)

About the Role

We’re looking for an experienced, hands‑on Staff Product Manager to drive product growth for a subscription‑based SaaS business. This role is ideal for someone passionate about customer behavior, data‑driven decision‑making, and building products that improve activation, retention, and monetization. You’ll work directly with the founder/CEO and collaborate closely with Product, Engineering, and Infrastructure teams. You’ll have significant ownership of the product roadmap and the end‑to‑end user journey, with opportunities to expand into a broader leadership role based on your impact.

Location & Work Arrangement

Work mode: 100% remote.

Open locations: United States (Eastern Time Zone only), Europe, Indonesia, Russia, and other eligible countries, subject to location and time‑zone compatibility.

Engagement: Full-time (40 hours/week) or part‑time (20 hours/week).

Key Responsibilities

• Own the product growth strategy and roadmap, connecting customer needs with business objectives.
• Develop and execute strategies to reduce voluntary and involuntary churn.
• Optimize onboarding and activation to help users experience product value faster.
• Reduce time-to-value by identifying and removing friction throughout the user journey.
• Improve first‑week engagement through behavioral triggers, product education, lifecycle messaging, and feature adoption initiatives.
• Drive monetization and subscription revenue growth through continuous product optimization.
• Conduct regular customer interviews, churn interviews, cancellation surveys, and product discovery research.
• Analyze customer behavior, identify growth opportunities, and translate insights into actionable product initiatives.
• Design, run, and evaluate experiments to measure the impact of product changes.
• Define and monitor key metrics, including activation, retention, churn, conversion, customer lifetime value (LTV), average revenue per user (ARPU), and payback period.
• Work closely with Engineering and Infrastructure teams to prioritize, deliver, and measure product improvements.
• Establish a consistent product and engineering execution rhythm, ensuring decisions are driven by data and customer insights.

Requirements

• 7–10+ years of product experience: Extensive experience across different product roles, preferably in Product‑Led Growth (PLG) environments within subscription‑based SaaS businesses.
• 7+ years of experience improving activation and reducing churn: Demonstrated experience using customer interviews and product experiments to improve activation and reduce churn. Candidates must provide specific examples supported by measurable results and numbers.
• 7+ years of data‑driven product experience: Strong experience working closely with data, using product analytics tools to analyze user behavior, identify opportunities, and guide product decisions.
• 7+ years of user‑journey optimization experience: Proven experience mapping the B2C user journey, breaking it down into meaningful segments, and identifying opportunities to improve the overall customer experience.
• Strong PLG and subscription SaaS background: Experience with self‑serve subscription products that allow users to register, try, and purchase independently without requiring interaction with a sales team.
• B2C SaaS subscription experience: Strongly preferred. General B2C experience alone, without relevant SaaS subscription experience, is not sufficient. B2B SaaS experience is also acceptable when the product follows a genuine self‑serve PLG model.
• Customer research and experimentation: Experience conducting customer interviews, identifying customer pain points, and running experiments to validate improvements and measure their impact.
• Subscription analytics: Strong understanding of subscription metrics, including retention cohorts, retention curves, churn segmentation, customer lifetime value (LTV), average revenue per user (ARPU), and payback period.
• Fluent English: Excellent written and verbal English communication skills are essential.
• Hands‑on execution: Ability to own product strategy while remaining actively involved in product development, analytics, experimentation, and execution.
• Bonus Qualifications
• Relevant industry experience: Experience in VPN, VPS, hosting, cloud storage, or consumer infrastructure SaaS.
• Product leadership experience: 2+ years in a management role, such as Product Lead, Head of Product, or Director of Product.
• Informal team leadership: Experience leading teams or driving cross‑functional initiatives without holding an official management title.
• Marketing and acquisition exposure: Experience with marketing, customer acquisition, or growth initiatives.

This Role May Not Be the Right Fit If You:

• Have worked exclusively in marketing without direct product or growth ownership.
• Have no meaningful experience with product‑led growth and self‑serve products.
• Have worked only with sales‑led products without relevant self‑serve subscription SaaS experience.
• Prefer a purely strategic or managerial role without hands‑on execution.

What We Offer

• 100% remote work with flexibility to work from different locations worldwide, subject to location and time‑zone requirements.
• Flexible engagement options: 20 or 40 hours per week.
• Direct collaboration with the founder/CEO and significant ownership of product strategy and execution.
• The opportunity to shape the product roadmap and make a measurable impact on business growth.
• Potential to expand into a broader product leadership role based on performance and business needs.
• A collaborative, international team environment.
• Professional growth through exposure to multiple areas of the business.
• Mentorship and direct collaboration with the founder/CEO.