Sr. Visual Merchandise Specialist – CHO Herengracht Amsterdam | 32-40h

Rituals (B Corp™); Amsterdam; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Staff discount on Rituals products

Attractive bonus

Flexible working hours

Company & team events

Growth opportunities

Job summary

Rituals is seeking a Sr. Field Visual Merchandise Specialist to elevate brand experiences across our premium store network in the Netherlands and Europe. You will lead VM execution, coach teams, and ensure alignment between Head Office and store operations. This role combines autonomy with stakeholder collaboration and travel.

You will travel four days per week to visit stores, driving best-in-class execution and commercial outcomes while developing fellow VM professionals.

Qualifications

• Extensive Visual Merchandising experience, preferably in field/area/multi-store retail.
• Proven experience coaching, training or developing colleagues and store teams.
• Strong stakeholder management skills with ability to influence across levels.
• Experience working independently and managing your own schedule and priorities.
• Fluent in English; Dutch language skills are a plus.

Responsibilities

• Lead Visual Merchandising execution across premium store formats, ensuring VM standards.
• Visit and support stores across the Netherlands and an additional European region to improve in-store execution and store performance.
• Drive VM improvements by identifying opportunities and coaching teams toward best-in-class execution.
• Partner with Area Managers, Heads of Retail and local stakeholders to optimise customer experience and store presentation.
• Coach and support VM Specialists I & II, sharing expertise and contributing to the wider VM capability.

Skills

VM experience

Coaching/Training

Stakeholder management

Independent/workload management

English fluent

Dutch a plus

Education

Education in Visual Merchandising, Retail, Design

Job description

Join our Format & Design team to shape award-winning store experiences worldwide and drive consistent customer journeys, while we globally expand. Share your talents. As Sr. Field Visual Merchandise Specialist, you will play a key role in elevating the Rituals brand experience across our premium store network. As part of the VM Field Team, you will act as the connection between Head Office and our retail teams, ensuring Visual Merchandising standards are translated into inspiring and commercially successful store experiences. You will partner closely with Area Managers, Heads of Retail, local retail organisations and store teams while taking the lead in complex store openings, refits and visual merchandising projects. This role offers a unique combination of autonomy, stakeholder exposure and coaching responsibility, giving you the opportunity to directly influence store performance and support the development of fellow Visual Merchandising professionals.

In This Role, You Will

• Lead and oversee Visual Merchandising execution across premium store formats, ensuring the highest VM standards.
• Visit and support stores across the Netherlands and an additional European region to improve in-store execution and store performance.
• Drive visual merchandising improvements by identifying opportunities and coaching teams towards best-in-class execution.
• Partner with Area Managers, Heads of Retail and local stakeholders to optimise customer experience and store presentation.
• Coach and support VM Specialists I & II, sharing expertise and contributing to the development of the wider VM capability.

Bring all of you

You are an experienced Visual Merchandising professional who enjoys working close to the business and creating impact through collaboration, expertise and coaching. You thrive in an independent role with a high degree of ownership and are energised by building relationships across different stakeholder groups. Your ability to balance operational excellence with commercial awareness allows you to create inspiring customer experiences while continuously raising the quality of Visual Merchandising execution. You are comfortable working in a field-based role and see travel as an exciting part of your week rather than a necessity.

This is you

• Extensive Visual Merchandising experience, preferably in a field, area or multi-store retail environment.
• Proven experience coaching, training or developing colleagues and store teams.
• Strong stakeholder management skills with the ability to influence and build relationships across different levels of the business.
• Experience working independently and managing your own schedule, priorities and workload.
• Fluent in English. Dutch language skills are a plus.

On Top Of This, You Have

• Relevant education in Visual Merchandising, Retail, Design or equivalent experience.
• Strong shopfloor Visual Merchandising expertise with a track record of driving execution and results.
• Experience combining store-facing responsibilities with planning, coordination and stakeholder management activities.
• Previous experience in Field Visual Merchandising, Area Visual Merchandising or a similar senior Visual Merchandising role.
• Comfortable with frequent travel, spending approximately four days per week visiting stores across the Netherlands and potentially an additional European region.

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events