Sr. Sales Engineer, EMEA

Peterson Ventures; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Job summary

Lucid is seeking a Sales Engineer to join our EMEA team in Amsterdam. You will lead technical demonstrations and pilot programs, bridging complex business problems with elegant Lucid solutions for our largest customers.

You will partner with Enterprise Sales, act as a product SME, and guide ROI-focused workshops. The role requires strong communication, adaptability, and a proactive, collaborative mindset; travel may be required.

Qualifications

• 5+ years in a customer-facing enterprise role (solutions engineer/consultant).
• Exceptional written, verbal and presentation skills; can command a room or Zoom call.
• Adapts presentation style; pivots from script to discussion to fit the customer.
• Bias toward action; collaborates to make innovative ideas work.
• Thrives in fast-paced, cross-functional teams and contributes proactively.
• Genuine alignment with Lucid’s products, mission and learning culture.
• Willing to travel for customer on-sites and industry conferences.
• Location: able to work from Amsterdam office twice weekly (Tue/Thu).

Responsibilities

• Craft and deliver high-impact, tailored technical demonstrations to prospects and enterprise stakeholders.
• Conduct deep technical discovery to uncover client pain points and articulate business value.
• Lead customer pilots and onsite workshops; define success criteria, ROI, and training.
• Serve as SME for internal sales and external customers.
• Translate customer signals into actionable product feedback to influence roadmaps.
• Innovate SE operations by building reusable assets and scaling team impact.

Skills

5+ years experience

Communication mastery

Dynamic presentation

Solution-oriented

Team collaboration

Cultural alignment

Travel willingness

Amsterdam hybrid work

Job description

We are looking for a sharp, inquisitive, and passionate Sales Engineer to join our EMEA team in Amsterdam. In this role, you will bring our visual collaboration suite (Lucidchart & Lucidspark) to life for our largest customers. Partnering directly with our Enterprise Sales team, you will serve as the technical lead — bridging the gap between complex business problems and powerful, elegant solutions.

Ultimately, you’ll be the trusted technical partner who shows our enterprise clients how to unlock value, visualize complexity, and work smarter using Lucid.

Responsibilities:

• Craft and deliver high-impact, tailored technical demonstrations that showcase the value of the Lucid platform to prospects and enterprise executive stakeholders.
• Run deep technical discovery to uncover client pain points, and quickly shape a compelling narrative around business value.
• Lead strategic customer pilots and onsite workshops — defining technical success criteria, establishing clear ROI, and guiding training sessions.
• Serve as the product Subject Matter Expert (SME) both internally for our sales organization and externally for our customers.
• Act as the link between the field and our product organization, translating customer signals into actionable feedback to influence our roadmap.
• Innovation — use creativity and strategic thinking to optimize SE operations, build reusable assets, and scale team impact.

Requirements:

• Experience: 5+ years of experience thriving as a Solutions Engineer, Solutions Consultant, or in a similar customer-facing enterprise role.
• Communication Mastery: Exceptional written, verbal, and presentation skills. Can command a room (or a Zoom call), practices active listening, and translates complex technical concepts into clear business value.
• Dynamic Presenter: Highly adaptable in the room. You don't rely on a rigid script and are perfectly comfortable pivoting from a structured presentation into a fluid discussion to meet the customer exactly where they are.
• Solution-Oriented Mindset: A natural bias toward action and a collaborative approach to problem-solving. You focus on how to make innovative ideas work rather than finding reasons to shut them down.
• Team Collaboration: Highly collaborative, proactive, and values-driven. You thrive in fast-paced, cross-functional team environments.
• Cultural Alignment: Genuinely connected to Lucid’s products, mission, and vibrant, continuous-learning culture.
• Location: Ability to work out of our Amsterdam office twice a week (Tuesdays and Thursdays).
• Travel: Willingness to travel for customer on-sites and industry conferences.

Preferred Qualifications:

• Fluency in a major European language. German is a strong plus.
• A continuous learner who actively stays ahead of industry trends and the rapidly changing AI and tech landscape.
• Experience with digital transformation initiatives within large enterprise organizations.
• Hands-on experience with coding, advanced data manipulation (like complex Excel/Google Sheets modeling), or other technical software tools.
• Familiarity with standard diagramming frameworks (such as BPMN, UML, or Cloud Architecture mapping).
• An eye for design and a knack for building polished, aesthetically pleasing presentations and visual assets.
• Experience navigating or implementing Scrum/Agile methodologies.