Space IT Applications Lifecycle Manager

Qabird; Noordwijk; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Career opportunities abroad

Training programmes

Relocation support

Job summary

European Space Agency (ESA) seeks an Application Life-Cycle Coordinator to ensure smooth operation of applications and to coordinate end-to-end processes across ESA establishments. You will collaborate with suppliers and ESA stakeholders, manage incidents, and ensure alignment with business processes.

The role requires SAP procurement expertise, IT consultancy experience, ITIL4/ITSM knowledge, and fluency in English, with opportunities to contribute to space and cyber initiatives.

Qualifications

• Master's degree in a relevant discipline.
• Experience with SAP procurement modules (SRM, ECC, S/4).
• Proven experience in IT consultancy.
• Experience working in international environments.
• Solid understanding of ITIL 4 and ITSM tools.
• Experience with Microsoft 365.
• Fluent in English, both written and spoken.

Responsibilities

• Ensure applications operate properly and handle exceptions/escalations.
• Grant usability of applications to end-users.
• Ensure adherence to business processes by applications.
• Coordinate service providers for functional support and evolution.
• Oversee ticket management processes and stakeholder queries.
• Act as operational authority for applications across ESA units.
• Lead end-to-end implementation of new processes/requirements.
• Collaborate with internal/external stakeholders including Member States and partners.

Skills

SAP SRM

IT consultancy

International experience

ITIL 4 / ITSM

Microsoft 365

English fluency

Education

Master's degree

Job description

European Space Agency (ESA) seeks an Application Life-Cycle Coordinator to ensure smooth operation of applications and to coordinate end-to-end processes across ESA establishments. You will collaborate with suppliers and ESA stakeholders, manage incidents, and ensure alignment with business processes.

The role requires SAP procurement expertise, IT consultancy experience, ITIL4/ITSM knowledge, and fluency in English, with opportunities to contribute to space and cyber initiatives.