Software Application Consultant

Klopotek; Hilversum; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

Klopotek is seeking a customer-oriented consultant for their Hilversum office. This hybrid role involves supporting clients, configuring tasks, and analyzing queries related to Klopotek applications.

The ideal candidate should possess a background in publishing or IT, be fluent in Dutch and English, and have strong communication skills. There are opportunities for career advancement into project or account management.

Qualifications

• Customer-oriented consultant role requiring strong communication and analytical skills.
• Experience with publishing software or ERP systems is beneficial.
• Fluent in Dutch and English, additional languages welcome.

Responsibilities

• Support clients with configuration tasks and analyze queries.
• Assist with implementing software applications or features.
• Collaborate with development and operations teams to resolve issues.

Skills

Customer orientation

Strong communication skills

Analytical thinking

Team collaboration

Fluency in Dutch

Fluency in English

Quick learner

Education

Publishing or IT background

Tools

MS Office

SQL/databases

Job description

Description

For our international service team, we are looking for a customer-oriented consultant to join our Hilversum office.

We’re looking for someone who can help us deliver outstanding service to our customers. In this role, you’ll support clients with configuration tasks, analyze their queries related to Klopotek applications, assist with implementing new software applications or features, and collaborate with our development and operations teams to resolve issues.

We value team players who thrive in collaborative environments and enjoy working closely with customers. You’re passionate about helping customers succeed and building strong relationships. You’re eager to dive deep into our products and you like learning new technologies. You are able to explain complex ideas in simple, clear language. Strong communication skills are a must, as are a positive and constructive attitude.

Joined in Hilversum; part of a global organization with headquarters in Berlin. This position is a hybrid role requiring on-site presence at our Hilversum office or at a customer location for two days a week. It offers an excellent launchpad for career growth, with opportunities to advance into project management, account management or to become a software specialist.

Requirements

• You have a publishing or IT background
• Ideally, publishing software or ERP systems are not entirely new to you
• You are a quick learner, analytical thinker, and a communicative team player
• Fluent Dutch and English is essential, additional language skills are welcome
• Good knowledge of MS Office products is essential
• Experience with SQL / databases is welcomed
• Driver’s license is a plus for occasional travel
• Openness to using AI tools in daily workflows to improve efficiency and analysis

For more information about Klopotek, please visit our website at www.klopotek.com.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.