Site Reliability Engineer

kaiko.ai; Amsterdam; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Good pension plan

25 vacation days

Learning and development budget

Annual commuting subsidy

Job summary

Kaiko.ai in Amsterdam is looking for a Site Reliability Engineer to ensure platform reliability through on-call support and incident resolution. In this role, you will manage alerts, drive incidents to resolution and enhance the SRE programme.

Ideal candidates will have significant experience in Kubernetes and Linux, solid programming skills, plus a collaborative approach to problem-solving. The position offers competitive salary, benefits, and the autonomy to work flexibly.

Qualifications

• Deep Kubernetes experience with debugging under pressure.
• Strong Linux fundamentals for OS-level troubleshooting.
• Solid programming ability for developing automation.

Responsibilities

• Carry on-call, triage alerts, and drive incidents to resolution.
• Transform noisy alerts into actionable signals.
• Contribute to blameless post-mortems and follow through on action items.

Skills

Kubernetes

Linux fundamentals

Programming ability

Observability and incident-response

SRE principles

Production SRE experience

Tools

Terraform

Helm

Job description

About kaiko

Kaiko is building a next‑generation agentic clinical AI assistant that helps clinicians reason across patient data, guidelines, and diagnostics.

About the role

This is a frontline reliability role focused on keeping the platform healthy through on‑call, incident response, and continuous improvement of the SRE programme. You’ll have room to shape how reliability works at kaiko rather than inherit a rigid process.

Responsibilities

• Own the reactive frontline: carry on‑call, triage alerts quickly and methodically, and drive incidents to resolution with clear communication and clean handoffs.
• Make alerts trustworthy: treat noisy or low‑value alerts as defects to fix, not background noise; move toward structured, queryable signals and precise, actionable alerting.
• Turn incidents into durable fixes: run and contribute to blameless post‑mortems, then follow through across teams so action items land in our services.
• Strengthen the SRE programme: write automation and tooling that removes toil, improves runbooks and dashboards, and leaves the on‑call rotation better documented.

Qualifications

• Deep Kubernetes experience: debug real failure modes under pressure—scheduling, networking, resource pressure, control‑plane versus workload issues.
• Strong Linux fundamentals: comfortable debugging at the OS level—processes, networking, filesystems, resource limits.
• Solid programming ability: eliminate toil, develop maintainable automation and tooling; experience building products shows good problem‑solving.
• Observability and incident‑response fluency: comfortable in metrics, logs, traces; write queries to isolate problems and stay composed during incidents.
• Internalized SRE principles: SLO/SLI, error‑budget thinking, bias toward prevention, instinct for reducing toil.
• Experience of roughly 3‑6 years in production SRE, platform, or infrastructure roles—skill demonstrated over experience.

Soft Skills

• Solution‑oriented and pragmatic; willing to build end‑to‑end solutions when needed.
• Collaborative communicator who coaches teams and writes clear, actionable guidance.
• Bias to automate and remove toil.

Nice to Have

• Experience with structured logging and modern alerting practices.
• Infrastructure‑as‑code and CI/CD fluency (Terraform, Helm, GitOps, etc.).
• Familiarity with incident‑management tooling (Rootly, PagerDuty, incident.io) and related post‑mortem discipline.
• Exposure to regulated or high‑stakes domains (health, fintech, critical infrastructure).

Benefits

• Competitive salary, good pension plan and 25 vacation days per year.
• Great offsites and team events.
• EUR 1000 learning and development budget.
• Autonomy to work flexible style.
• Annual commuting subsidy.

Equal Employment Opportunity

Kaiko is committed to building a diverse team and to an inclusive, equitable hiring process. We welcome applicants of all backgrounds.