Site Operations Lead – Logistics & Customer Success

The Peninsular and Oriental Steam Navigation Company

Waalwijk

On-site

EUR 65,000 - 85,000

Full time

12 days ago

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Job summary

DP World is seeking a Site Manager to lead day-to-day operations of a Contract Logistics site in the Netherlands, ensuring safe, efficient, and high-quality service delivery while collaborating with customers and cross-functional teams. You will drive performance, coach teams, manage budgets with operations and finance, and champion continuous improvement to strengthen customer success and growth.

This role requires building strong relationships, ensuring safety and quality compliance, and

Qualifications

Experience leading logistics or operations teams.
Strong ability to engage and communicate with a wide range of stakeholders.
Proven track record in driving operational improvements in a dynamic environment.
Commitment to safety, quality and continuous improvement.

Responsibilities

Lead site operations to deliver safe, efficient, and customer-focused logistics services.
Build trusted relationships with customers, acting as a key contact for operational matters and future planning discussions.
Drive continuous improvement initiatives that enhance performance, service quality, productivity, and customer satisfaction.
Partner with finance and operational teams to manage budgets, monitor performance, and identify efficiency opportunities.
Support workforce planning, employee engagement, and talent development initiatives.
Foster an inclusive workplace culture with clear communication and accountability.