Service Test Engineer

BlackBerry Inc.; Rotterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Thirteenth month

Lease car

Pension plan

Company phone

Laptop

40 days off

Job summary

ABB is a global technology leader in electrification and automation. The company seeks a Principal Technical Support Engineer in the Netherlands to support the development and deployment of tools for commissioning, diagnostics, and maintenance of Critical Power products.

You will analyze technical documentation, test programs, and collaborate with field service engineers to improve performance. The role involves travel up to 50%, a full-time hybrid work model, and opportunities for professional

Qualifications

• Bachelor’s degree in Electrical or Electronic Engineering or higher.
• Hands-on commissioning and after-sales technical support experience beneficial.
• Experience with data centers, industrial facilities or critical infrastructure preferred.
• Clear written and spoken English communication required (B2).

Responsibilities

• Analyze technical documentation to support developers building field-service tools.
• Test new programs at customer sites and in test environments.
• Train service technicians on tools and learn from their use to improve the tool.
• Write proposals for new service applications, equipment, and methods.

Skills

English (B2+)

Electrical/ Electronic Eng

Technical documentation

Education

Bachelor's degree in Electrical or Electronic Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Principal Technical Support Engineer__In this role, you will support the development of hardware and software tools and procedures to ensure consistent and professional commissioning, diagnostics, and maintenance of Critical Power products (UPS, STS, power conditioning). You will analyze technical documentation and system behavior to provide guidance to software developers. You will test the tools at customer sites and in test environments. You will work with field service technicians to fully understand their workflows and identify opportunities to improve their performance.This role contributes to the Global Service Engineering team. The main stakeholders are the product R&D teams, service software developers, and field service engineers.You will join a newly formed, rapidly developing, globally focused team where you will be able to thrive.The work model for the role is: #LI-HybridYou will be mainly accountable for:Analyzing technical documentation to support the developers writing programs that support the field service technician’s jobs.Testing new programs both in test areas and at customer site to ensure they work as expected.Engaging with service technician to train them on the tool and learn from their usage to improve the tool.Writing proposals for new Service applications, equipment, and methods.Qualifications for the role:A bachelor’s degree, diploma, or higher academic qualification in Electrical or Electronic Engineering.Several years of hands-on experience in commissioning, after-sales technical support, and advanced diagnostics of UPS, PCS, or energy storage solutions are beneficial.Experience in commissioning and troubleshooting mission-critical applications such as data centers, high-volume industrial facilities, and critical infrastructure installations would be a plus.Proficiency in both verbal and written English communication (B2 level or higher) Knowledge of any other language is a welcome asset.The ability to write clear and concise technical documents, reports, and field support procedures.A willingness to engage directly with clients and teams worldwide, with a travel commitment of up to 50%.What does ABB have to offer you?A versatile and varied full-time job of 40 hours within an international concern. ABB likes to invest in your development. We offer you education, training and growth opportunities. Furthermore, we offer you:a salary appropriate to your knowledge, experience and this position.a thirteenth month.40 days off (27 holidays and 13 ADV). You have the option of converting part of your leave hours into salary.a lease car.an annual allowance for part of your sports subscription.a good pension scheme.a company phone and laptop.Are you interested in this world-class job? Then don't wait any longer and apply immediately. Register your CV and apply online at www.abb.nl by clicking on ‘Careers’ . The application process consists of 2 rounds of interviews. For questions, please contact Jacqueline Pereboom, Talent Partner, on 010 - 407 82 14 or [e-mail] value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.More about usABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and more than 105,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.comBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.