Service Engineer

Pid Benelux; Nederland; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Laptop and mobile phone

25 vacation days

Onboarding and training

Growth opportunities

Job summary

PID Benelux is seeking a hands-on Service Engineer to install, maintain and optimize labeling, coding and packaging solutions across the Benelux. You will install, commission, troubleshoot, and service equipment at customer sites, ensuring peak performance and satisfaction.

The role requires 2+ years in technical service, strong problem-solving, and fluency in Dutch with good English. Travel across the Benelux is expected, with a full-time or part-time arrangement and a supportive team

Qualifications

• At least 2 years in a technical service, field service, or maintenance role.
• Strong troubleshooting and problem-solving skills.
• Experience with electrical and mechanical systems.
• Knowledge of industrial automation, coding, labeling, or packaging equipment is an advantage.
• Fluent Dutch and good English communication.

Responsibilities

• Install, commission, and configure labeling, coding, and packaging systems at customer sites.
• Perform preventive and corrective maintenance to ensure optimal machine performance.
• Diagnose and resolve mechanical, electrical, and software-related issues.
• Provide technical support to customers on-site and remotely.
• Document service activities and maintenance reports for customers.
• Collaborate with Sales and Service teams to improve customer experience.
• Identify opportunities for upgrades and additional services.

Skills

Troubleshooting

Problem-solving

Electrical systems

Mechanical systems

Industrial automation

Education

MBO+ in Electrical Engineering or Mechatronics

Job description

Youmake sure our solutions run smoothly across the Benelux

Are you a hands-on technical professional who enjoys solving problems and helping customers succeed? Do you thrive in a dynamic environment where no two days are the same? And do you get satisfaction from installing, maintaining, and optimizing innovative solutions? Then you might be exactly the Service Engineer we're looking for at PID Benelux.

What will you do as a Service Engineer?

As a Service Engineer, you will be responsible for the installation, maintenance, troubleshooting, and repair of our identification, labeling, coding, and packaging solutions. You will work closely with customers and colleagues to ensure maximum system performance and customer satisfaction. You will be part of an experienced and dedicated service team, supporting customers throughout theBenelux.

Your responsibilities include:

• Installing, commissioning, and configuring labeling, coding, and packaging systems at customer sites.
• Performing preventive and corrective maintenance to ensure optimal machine performance.
• Diagnosing and resolving mechanical, electrical, and software-related issues.
• Providing technical support to customers, both on-site and remotely.
• Conducting inspections and service visits according to agreed service schedules.
• Training operators and customers on the proper use and maintenance of equipment.
• Documenting service activities, maintenance reports, and customer feedback.
• Working closely with colleagues from Sales, Inside Sales, and Service to provide the best possible customer experience.
• Identifying opportunities for upgrades, improvements, and additional services.
• Ensuring compliance with company procedures and safety regulations.

What do we expect from you?

• A technical qualification at MBO+ in Electrical Engineering, Mechatronics or a related field.
• At least 2 years of experience in a technical service, field service, or maintenance role.
• Strong troubleshooting and problem-solving skills.
• Experience with electrical and mechanical systems.
• Knowledge of industrial automation, coding, labeling, or packaging equipment is an advantage.
• A customer-focused and service-oriented mindset.
• The ability to work independently while also being a strong team player.
• A proactive, flexible, and hands-on attitude.
• Strong communication skills and the ability to explain technical concepts clearly.
• Excellent command of Dutch and a good command of English, both written and spoken.
• A valid driver's license (Category B).
• Willingness to travel throughout theBenelux.

Why choose PID Benelux?

• A full-time or part-time position that fits your personal situation and work-life balance.
• A competitive salary aligned with your experience and qualifications.
• 25 vacation days based on full-time employment.
• A fully equipped company vehicle, laptop and mobile phone.
• Personal coaching and support from experienced colleagues, with ample opportunities for professional growth and development.
• A collaborative work environment where your ideas and input are valued, and where you can make a real impact on your own success.
• Comprehensive onboarding and internal training programs to help you develop your knowledge of our products, solutions, and markets.
• A high degree of responsibility and autonomy within your role.
• Regular team meetings and company events.