Field Service Engineer - Automation

Major Manufacturing; Netherlands; Remote; EUR 48,000 - 64,000; Full time

Benefits offered by this job

Company vehicle (private use)

Company laptop and mobile phone

Competitive salary and bonus

Overtime compensation

Job summary

Major Manufacturing is seeking a Field Service Engineer to support customers across the Netherlands from a home-based role. You will service and support a range of industrial inspection equipment, performing installation, testing, calibration and preventative maintenance.

Applicants should have 3+ years in a field service or similar role, with strong electrical/electronic knowledge, Ethernet networking and a full driving licence. A customer-focused, autonomous professional is essential.

Qualifications

• MBO Level 4 or MBO+ in Electronics, Electrical Engineering or Industrial Automation.
• At least 3 years in Field Service, Service Technician or similar customer-facing technical role.
• Experience installing, maintaining and troubleshooting industrial equipment.
• Fluency in Dutch and good command of English; valid driving licence B.

Responsibilities

• Installing, testing and commissioning industrial inspection and measurement equipment.
• Diagnosing faults, carrying out repairs, troubleshooting and preventive maintenance.
• Calibrating equipment and supporting customers with service agreements.
• Providing technical advice, training and guidance to customers on operation and maintenance.
• Delivering remote technical support by telephone when required.
• Connecting equipment to customer networks (including Ethernet) and assisting with software installation.
• Building strong customer relationships and acting as the primary technical contact for assigned customers.
• Maintaining accurate service records and reporting to the regional Service Management team.

Skills

Fluent Dutch

Good English

Analytical thinking

Customer-facing

Education

MBO Level 4 or MBO+

Tools

Industrial networking

Job description

Cover Netherlands | Home-based | Full-time

Fluent Dutch and good English language skills

Take ownership of your own territory and work with advanced industrial technology.

Are you an experienced Service Engineer with a background in electronics, electrical engineering or industrial automation?

Would you enjoy a varied, customer-facing role where you combine technical troubleshooting, installation work and preventative maintenance?

We are working with an established international engineering business specialising in advanced inspection and quality-control equipment used in industrial and manufacturing environments. Due to continued business requirements, they are looking to appoint a Field Service Engineer to support customers throughout the Netherlands.

What will you be doing?

Working remotely from home, you will take responsibility for servicing and supporting a range of technical equipment at customer sites across the Netherlands.

Your responsibilities will include:

• Installing, testing and commissioning industrial inspection and measurement equipment.
• Diagnosing technical faults and carrying out repairs, troubleshooting and preventative maintenance.
• Performing equipment calibration and supporting customers with service agreements.
• Providing technical advice, training and guidance to customers on equipment operation and maintenance.
• Delivering remote technical support by telephone when required.
• Connecting equipment to customer networks, including Ethernet, and assisting with the installation of associated software.
• Building strong customer relationships and acting as the primary technical contact for your assigned customers.
• Maintaining accurate service records and reporting to the regional Service Management team.

What are we looking for?

• An MBO Level 4 or MBO+ qualification in Electronics, Electrical Engineering, Industrial Automation or a related technical discipline.
• At least 3 years' experience in a Field Service Engineer, Service Technician or similar customer-facing technical role.
• Experience installing, maintaining and troubleshooting industrial equipment.
• A good understanding of electrical and electronic systems, with some knowledge of industrial networking and Ethernet connectivity.
• The ability to work independently, organise your own workload and manage customer priorities.
• Strong analytical and problem-solving skills.
• A professional and customer-oriented approach, with the confidence to advise and train customers.
• Fluency in Dutch and a good command of English.
• A full, valid driving licence (Category B).

Experience working with food production, packaging machinery, inspection systems or other industrial manufacturing equipment would be advantageous.

• A home-based position with a high degree of autonomy.
• Company vehicle, including private use.
• Competitive salary and performance-related bonus.
• Overtime compensation.
• Company laptop and mobile phone.

If you enjoy working with technology, solving technical challenges and building relationships with customers, this could be an excellent next step in your career.