Service Coordinator - Maritime - International

Resolvo Engineering B.V.; Rotterdam; Hybrid; EUR 44,000 - 52,000; Full time

Benefits offered by this job

Gross salary up to €4,300 monthly

38 days annual leave

Flexible working arrangements

Professional development opportunities

Friendly, international environment

Job summary

Resolvo Engineering B.V. is seeking a Service Coordinator with an engineering or maritime background to coordinate offshore service activities across Europe from the Rotterdam region.

You will act as a vital link between customers, service engineers and internal teams, ensuring smooth execution of on-site and remote tasks. You will work in an international environment, coordinating with colleagues and customers in different European countries.

Qualifications

• Educational background in Engineering, Maritime Technology or a comparable discipline.
• Experience or strong interest in offshore, maritime or engineering sectors.
• Experience in service coordination, technical planning or project support is advantageous.
• Comfortable communicating with international customers and colleagues across Europe.
• Strong organizational, communication and customer-service skills.
• Fluent in English, both spoken and written.
• Willingness to learn Dutch.

Responsibilities

• Coordinate, plan and follow up on offshore-related service jobs and activities across Europe.
• Act as a key contact for international customers, handling enquiries, service hotline requests and quotations.
• Communicate and coordinate with customers, service engineers and internal teams in different European countries.
• Support service engineers with job planning, briefings, debriefings and technical documentation.
• Coordinate with sales, project teams and other internal departments to ensure smooth service delivery.
• Monitor working hours, service costs, invoicing and performance indicators.
• Ensure clear communication and efficient coordination throughout the service process.

Skills

English (fluency)

Organizational skills

Communication skills

Customer service

Proactive mindset

Education

Engineering/Maritime background

Job description

About the role

Our client is an international company specialising in offshore solutions and services for the maritime industry. From its base in the Rotterdam region, the company supports offshore-related operations and customers across Europe.

We are looking for a Service Coordinator with an engineering or maritime background to coordinate service activities and act as an important link between customers, service engineers and internal teams throughout Europe.

You will work in an international environment, communicating daily with colleagues, customers and stakeholders in different European countries.

Key responsibilities

• Coordinate, plan and follow up on offshore-related service jobs and activities across Europe.


• Act as a key contact for international customers, handling enquiries, service hotline requests and quotations.


• Communicate and coordinate with customers, service engineers and internal teams in different European countries.


• Support service engineers with job planning, briefings, debriefings and technical documentation.


• Coordinate with sales, project teams and other internal departments to ensure smooth service delivery.


• Monitor working hours, service costs, invoicing and performance indicators.


• Ensure clear communication and efficient coordination throughout the service process.

Your profile

• Educational background in Engineering, Maritime Technology or a comparable discipline.


• Experience or a strong interest in the offshore, maritime or engineering sector.


• Experience in service coordination, technical planning or project support is an advantage.


• Comfortable communicating with international customers and colleagues across Europe.


• Strong organizational, communication and customer-service skills.


• Fluent in English, both spoken and written.


• Willingness and motivation to learn Dutch.


• Proactive, flexible and hands-on approach.

What we offer

• A full-time position with an international company focused on the offshore and maritime industry.


• A gross monthly salary of up to €4,300.


• 38 days of annual leave.


• Flexible working arrangements.


• Opportunities for professional development and growth.


• A friendly, informal and international working environment.