Senior Technical Service Engineer – Benelux (Remote)
Anker Innovations
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Job summary
Anker Innovations is seeking a middle-senior level Technical Service Engineer based in the Benelux area. This role involves providing professional technical support for Anker SOLIX home energy storage products, troubleshooting issues, and ensuring customer satisfaction.
The ideal candidate will have a Bachelor's degree in Electrical Engineering, at least 5 years of experience in technical support, and strong knowledge of battery management systems. Proficiency in Dutch and English is required.
Qualifications
- 5+ years of experience in technical support for energy storage systems or related products.
- Strong technical knowledge of battery management systems and power electronics.
- Proficiency in Dutch and English required, additional languages are a plus.
Responsibilities
- Provide advanced technical support for Anker SOLIX home energy products.
- Develop and maintain comprehensive technical documentation.
- Lead analysis of technical problems and develop solutions.
Skills
Education
Tools
Job description
Anker Innovations is seeking a middle-senior level Technical Service Engineer based in the Benelux area. This role involves providing professional technical support for Anker SOLIX home energy storage products, troubleshooting issues, and ensuring customer satisfaction.
The ideal candidate will have a Bachelor's degree in Electrical Engineering, at least 5 years of experience in technical support, and strong knowledge of battery management systems. Proficiency in Dutch and English is required.
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