Senior Technical Architect, Life Sciences

Salesforce, Inc.; Netherlands; On-site; EUR 90,000 - 130,000; Full time

Job summary

Salesforce is seeking a Senior Technical Architect to support Life Sciences customers across the EMEA North region from the Netherlands. You will act as a strategic advisor and Salesforce platform expert, turning business priorities into scalable, secure solutions.

The role blends hands-on architecture with consulting and leadership, guiding decisions, coordinating delivery teams, and working within a regulated environment. Travel is required to meet regional needs.

Qualifications

• Authorized to work in the Netherlands.
• 8+ years of enterprise architecture or technical consulting experience.
• 4+ years leading Salesforce implementation projects.
• Experience delivering technology solutions in Life Sciences or related fields.

Responsibilities

• Serve as trusted advisor to Life Sciences customers, aligning objectives with Salesforce architecture and delivery roadmaps.
• Lead architecture for complex engagements, coordinating solution and technical architects across teams.
• Translate healthcare engagement requirements into practical Salesforce designs.
• Design data, integration and security architectures connecting Salesforce with enterprise systems.
• Collaborate with quality, privacy, security and regulatory teams to meet governance needs.
• Review architecture and development approaches to ensure performance and maintainability.
• Shape migration and rollout strategies across countries, considering data quality and legacy apps.
• Plan delivery with project teams, manage dependencies and risks, set clear expectations.
• Evaluate AI/automation use cases with customers, define data access and oversight criteria.
• Mentor customers, partners and colleagues, share patterns, support pre-sales activities.

Skills

Enterprise architecture

Technical consulting

Salesforce implementation leadership

Salesforce design

Data modeling

System integration

Security architecture

APIs

OO development

Tools

Salesforce

Object-oriented languages

Job description

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce Professional Services is seeking a Senior Technical Architect to support our Life Sciences customers across the EMEA North region (Benelux, the Nordics and Switzerland) from a base in the Netherlands, within the Customer Success Group - Professional Services. You serve as a strategic advisor and Salesforce product and platform expert to pharmaceutical, biotechnology and medical technology organisations, helping them turn business priorities into scalable, secure and maintainable solutions.

You work with customers and partners to define the solution vision, lead technical architecture and guide implementation across commercial operations, medical affairs, patient services and, where relevant, clinical engagement. You connect industry needs with platform capabilities while helping customers manage complexity, reduce technical debt and realise long-term value.

The role combines hands‑on technical expertise with consulting and leadership. You engage developers, business stakeholders and executives, align multiple delivery teams and help customers make informed architecture decisions within a regulated environment.

Life Sciences is your primary focus. Depending on business demand, you also contribute your architecture expertise to engagements in other industries across EMEA North.

Travel is part of the role. We plan it in advance where possible and aim to give you the flexibility to combine the demands of the role with your personal life.

What You'll Actually Be Doing

• Serve as a trusted advisor to Life Sciences customers, connecting business objectives with Salesforce architecture, delivery roadmaps and measurable outcomes.
• Lead architecture for complex engagements, coordinate the work of solution and technical architects, and align decisions across customers, partners and Salesforce teams.
• Translate requirements for healthcare professional (HCP) and healthcare organisation (HCO) engagement, medical affairs, patient support, or other commercial and customer-facing Life Sciences processes into practical solution designs.
• Design data, integration and security architectures connecting Salesforce with enterprise platforms, master data, content repositories and relevant clinical or safety systems.
• Partner with customer quality, privacy, security and regulatory teams to translate applicable requirements into access controls, consent handling, auditability, validation evidence and release governance.
• Review architecture, implementation approaches and key deliverables to ensure performance, scalability and maintainability. Guide configuration and development, and contribute hands‑on where required.
• Shape migration and rollout strategies that address data quality, legacy applications, global standards and local market needs across countries in the region.
• Work closely with project and engagement teams to plan delivery, manage dependencies and risks, resolve issues and set clear customer expectations.
• Evaluate AI and automationuse cases with customers , defining appropriate data access , human oversight and evaluation criteria ?
• Mentor customers, partners and colleagues, contribute reusable patterns and industry knowledge, and support pre-sales activities where required.

You're Our Person If

• You are authorised to work in the Netherlands, holding a valid work permit where required.
• You have 8+ years of enterprise architecture or technical consulting experience, including 4+ years leading Salesforce implementation projects.
• You have experience delivering technology solutions for pharmaceutical, biotechnology or medical technology organisations, with knowledge of one or more areas such as commercial engagement, medical affairs, patient services or clinical operations.
• You have strong Salesforce application design skills, supported by experience in data modelling, integration, identity, security and platform scalability.
• You have hands‑on configuration and development experience, including Salesforce customisation and coding in object‑oriented languages.
• You have experience with application programming interfaces (APIs), enterprise integration patterns, data migration and the des