Senior Supply Chain Operations Manager- Factor Europe (all genders)

Hellofresh; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work setup

Travel expense reimbursement

Discounts on health & wellness

Healthy lunches in office

Competitive salary and pension

Job summary

Factor is seeking a Senior Supply Chain Operations Manager to lead our Procurement Operations function in the Netherlands. You will oversee purchasing, supplier coordination, inventory management, and waste reduction to ensure a smooth, efficient supply chain for production.

You will drive OTIFQ performance, implement data-driven processes, and collaborate with Planning, Finance, Culinary, and Operations to optimise strategies and day-to-day operations.

Qualifications

• At least 5-6 years of relevant work experience in Supply Chain, Operations, Procurement or Production
• Stress resilience and a hands-on approach
• A proactive, data-driven, and result-oriented mindset
• Flexibility for occasional weekend work and travel
• Excellent communication skills across teams and cultures
• Fluency in English (German knowledge is a plus)

Responsibilities

• Lead and develop our Procurement Operations team, responsible for purchasing, supplier coordination, inventory management, and waste reduction.
• Own the end-to-end procurement operations process, ensuring ingredients and packaging are delivered OTIFQ to support uninterrupted production.
• Drive inventory governance, ensuring product availability and operational efficiency while minimising waste and stock risk.
• Champion our zero-waste strategy through continuous optimisation of purchasing parameters, inventory controls, and forecasting inputs.
• Partner with Planning, Finance, Supply Chain, Culinary, and Production to optimise purchasing strategies and ensure smooth day-to-day operations.
• Monitor procurement KPIs, purchasing data, and system accuracy, using insights to identify trends, resolve discrepancies, and drive improvements.
• Identify opportunities to automate and standardise procurement and inventory processes through data, technology, and CI initiatives.
• Develop reporting and dashboards that provide visibility of procurement performance, inventory health, supplier performance, and KPIs.
• Foster a culture of continuous improvement, operational excellence, and data-driven decision making across Procurement Operations.

Skills

Data-driven mindset

Strong communication

Proactive

Flexible schedule

English fluency

Job description

The role

Factor is our newest brand - a healthy, ready-to-eat meal delivery service, and one of the fastest-growing parts of the HelloFresh Group's European business. Factor is our newest brand - a healthy, ready-to-eat meal delivery service, and one of the fastest-growing parts of the HelloFresh Group's European business. We're looking for a Senior Supply Chain Operations Manager (alle genders) to lead our Procurement Operations function and ensure our supply chain is running efficiently, scalable, and commercially effective. You'll oversee the end-to-end procurement operations process, optimise inventory and supplier performance, and continuously improve the systems and processes that keep our production running smoothly. Working cross-functionally with Planning, Production, Finance, Culinary, and Operations, you'll play a key role in ensuring the right products are available at the right time, while driving operational excellence and supporting Factor's continued growth.

What You'll Do

• Lead and develop our Procurement Operations team, responsible for purchasing, supplier coordination, inventory management, and waste reduction.
• Own the end-to-end procurement operations process, ensuring ingredients and packaging are delivered On Time, In Full, and In Quality (OTIFQ) to support uninterrupted production.
• Drive inventory governance, ensuing product availability and operational efficiency while minimising waste and stock risk.
• Champion our zero-waste strategy through continuous optimisation of purchasing parameters, inventory controls, and forecasting inputs.
• Partner closely with Planning, Finance, Supply Chain, Culinary, and Production to optimize purchasing strategies and ensure smooth day-to-day operations.
• Monitor procurement KPIs, purchasing data, and system accuracy, using insights to identify trends, resolve discrepancies, and drive operational improvements.
• Identify opportunities to automate, simplify, and standardise procurement and inventory processes through data, technology, and continuous improvement initiatives.
• Develop reporting and dashboards that provide clear visibility of procurement performance, inventory health, supplier performance, and key operational KPIs.
• Foster a culture of continuous improvement, operational excellence, and data-driven decision making across Procurement Operations.

What You'll Bring

• At least 5-6 years of relevant work experience in a Supply Chain, Operations, Procurement or Production field
• Stress resilience and a hands-on approach
• A proactive, data-driven, and result-oriented mindset
• Flexibility for occasional weekend work and travel
• Excellent communication skills, able to work across different teams and cultures
• Fluency in English (German knowledge is a plus)

What We Offer

• Freedom to initiate, execute and implement your own ideas
• Lots of learning and development opportunities
• 24 holidays based on 40 hours per week per year, pro rata
• A hybrid work setup - with roughly 2 days in our Amsterdam office
• Reimbursement of travel expenses to the office
• Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
• Discount on your additional health insurance through Zilveren Kruis
• A discount on your weekly, Factor, HelloFresh and/or Green Chef box in the Netherlands
• Healthy lunches, fruit and snacks in the office
• Competitive salary and pension scheme
• Social activities with our culturally diverse team!