Senior Supplier Performance Lead - Europe & China

Language Matters Recruitment Consultants Ltd; Eindhoven; Hybrid; EUR 44,000 - 73,000; Full time

Benefits offered by this job

€6,500/mo salary

KPI bonus up to €1,000/quarter

Job summary

Language Matters Recruitment Consultants Ltd is seeking a highly organised Senior Supplier Operations Manager to lead supplier performance and supply chain operations across Europe and China. This leadership role focuses on supplier performance, strategic planning and continuous improvement, acting as the link between Dutch management, Chinese suppliers and internal stakeholders.

You will oversee a team in the Netherlands and China, drive KPI-based improvements, manage escalations, and build

Qualifications

• Fluent Dutch and Mandarin Chinese at professional level.
• Experience managing suppliers or supply chain performance.
• Lead cross-functional teams and manage multiple priorities.
• Strong analytical and problem-solving skills.
• Experience with KPIs and continuous improvement initiatives.
• Excellent stakeholder management and communication skills.
• Ability to remain calm and objective in a fast-paced environment.
• Maintain strategic overview while managing operational challenges.
• Commercial mindset balancing risk, opportunity and priorities.

Responsibilities

• Lead and manage supplier performance across a network of China-based manufacturing and sourcing partners.
• Act as the primary bridge between European management teams and Chinese suppliers.
• Manage and develop a team of five supply chain professionals located in both the Netherlands and China.
• Drive supplier accountability through KPIs, performance metrics and regular performance reviews.
• Monitor supplier delivery, quality, pricing and operational performance.
• Conduct supplier evaluations, audits and improvement initiatives where required.
• Identify operational risks and implement proactive solutions before issues impact customers.
• Lead weekly supplier KPI reviews and performance meetings.
• Analyse data, identify trends and develop strategic improvement plans.
• Manage escalations relating to supplier performance, quality, stock availability and delivery issues.
• Work with Account Management, Operations, Customer Success and Leadership teams to prioritise actions.
• Build strong, long-term supplier relationships while maintaining high performance expectations.
• Develop processes, structures and reporting frameworks supporting growth.
• Convert operational challenges into commercial opportunities through planning and supplier collaboration.
• Maintain a clear overview of priorities across departments.

Skills

Dutch (professional)

Mandarin Chinese

Analytical thinking

Stakeholder management

Cross-functional leadership

KPI & metrics

Strategic thinking

Communication skills

Organisational skills

Commercial mindset

Job description

Language Matters Recruitment Consultants Ltd is seeking a highly organised Senior Supplier Operations Manager to lead supplier performance and supply chain operations across Europe and China. This leadership role focuses on supplier performance, strategic planning and continuous improvement, acting as the link between Dutch management, Chinese suppliers and internal stakeholders.

You will oversee a team in the Netherlands and China, drive KPI-based improvements, manage escalations, and build