Senior Spark Premier Support Engineer

Databricks; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Job summary

Databricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with a strong technical foundation in Apache Spark and a passion for customer engagement.

This self-motivated professional will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. You will work across Engineering, Product, and Accounts Teams to drive resolution of complex Spark issues and guide

Qualifications

• Minimum 3 years of dedicated experience in Data Engineering building large-scale data pipelines.
• 3+ years designing, developing, testing, and sustaining Python/Java/Scala applications.
• Deep knowledge of Apache Spark internals: Drivers, Executors, memory management, DAGs, Catalyst, Tungsten.
• Proven track record troubleshooting Spark/big data issues (OOM, data skew, serialization, slow joins).
• Strong project management and ability to coordinate multiple tasks to closure.
• Excellent written and verbal communication with customers and internal teams.

Responsibilities

• Manage large strategic accounts to provide a high-touch support experience.
• Deep-dive into Spark and Data Engineering issues to resolve performance bottlenecks.
• Advise customers onBest practices for ETL/ELT, data modeling, and Delta Lake architecture.
• Project manage open support cases to expedite closures.
• Coordinate with Engineering, Product, SMEs, and Accounts teams to move tickets forward.
• Engage with senior leadership to remove roadblocks and mitigate delays.
• Review customer cases to identify trends and optimization opportunities.
• Help customers become self-sufficient with Databricks Support tools.

Skills

Data Engineering

Python

Java

Scala

Spark

Troubleshooting

Communication

Project Management

Tools

Apache Spark

Job description

Databricks is seeking an experienced Sr. Designated Support Engineer/Premier Support Engineer with a strong technical foundation in Apache Spark and a passion for customer engagement.

This self-motivated professional will build and maintain close relationships with strategic customers, manage and prioritize critical issues, and ensure a high-touch, proactive support experience. You will work across Engineering, Product, and Accounts Teams to drive resolution of complex Spark issues and guide