Senior Salesforce Solution Architect

Valtech; Utrecht; Hybrid; EUR 84,000 - 95,000; Full time

Benefits offered by this job

Flexibility with remote and hybridwork

International mobility and career发展

Learning and development with cutting‑

Job summary

Valtech is seeking a Senior Salesforce Solution Architect in Utrecht to shape Salesforce-driven transformations. You will design end-to-end Salesforce solutions across Sales, Service and Experience Cloud, translating business needs into scalable architectures while guiding senior stakeholders and delivery teams.

You will mentor teams, contribute to pre-sales, and advance CRM strategy in a collaborative, global environment with hybrid work options. Dutch language is a plus.

Qualifications

• Extensive experience as a Salesforce Solution Architect in complex environments.
• Strong functional and solution design across Service Cloud, Experience Cloud.
• Proven ability to translate business needs into effective Salesforce solutions.
• Experience working with and influencing senior stakeholders.
• Strong understanding of customer journeys, CRM processes, and digital transformation.
• Excellent communication skills bridging business and tech teams.
• Consulting mindset with stakeholder management and value-driven delivery.
• Experience mentoring teams and leading solution design across projects.
• Relevant Salesforce certifications (e.g., Application Architect or equivalent).

Responsibilities

• Define and own end-to-end Salesforce solution designs aligned with business objectives.
• Act as a trusted advisor to senior stakeholders, guiding CRM strategy and platform evolution.
• Lead the design of multi-cloud Salesforce solutions, with a focus on Sales, Service, and Experience Cloud.
• Facilitate discovery sessions, stakeholder workshops, and roadmap definition.
• Translate business requirements into scalable, future-proof solution architectures.
• Ensure alignment between business processes, customer experience, and platform capabilities.
• Collaborate closely with Technical Architects and delivery teams to ensure successful execution.
• Provide governance and quality assurance across projects and programs.
• Mentor and coach team members, strengthening consulting and solution design capabilities.
• Support pre-sales and proposal development, shaping solution approaches for new opportunities.

Skills

Salesforce Solution Architect

Sales Cloud

Service Cloud

Experience Cloud

Requirements translation

Senior stakeholders engagement

Multi-cloud design

Job description

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The role

As a Senior Salesforce Solution Architect, you are a strategic advisor and solution leader who shapes Salesforce-driven business transformations. You operate at the intersection of business needs and platform capabilities, ensuring that solutions are aligned with client goals and deliver measurable impact.

Your primary focus is on designing and guiding solutions across Sales Cloud, Service Cloud, and Experience Cloud, helping clients optimize customer journeys and business processes.

You bring a strong understanding of the broader Salesforce ecosystem, with additional value in areas such as B2B Commerce, Revenue Cloud, and emerging AI capabilities like Agentforce.

At Valtech, you’ll be part of a global team of innovators, strategists, and consultants. We collaborate across borders and disciplines, taking ownership of our work, clients, and careers. We offer a high degree of freedom and expect accountability in return. We are passionate about driving meaningful transformation and continuously improving customer experiences.

Role responsibilities

• Define and own end-to-end Salesforce solution designs aligned with business objectives
• Act as a trusted advisor to senior stakeholders, guiding CRM strategy and platform evolution
• Lead the design of multi-cloud Salesforce solutions, with a strong focus on Sales, Service, and Experience Cloud
• Facilitate discovery sessions, stakeholder workshops, and roadmap definition
• Translate business requirements into scalable, future-proof solution architectures
• Ensure alignment between business processes, customer experience, and platform capabilities
• Collaborate closely with Technical Architects and delivery teams to ensure successful execution
• Provide governance and quality assurance across projects and programs
• Mentor and coach team members, strengthening consulting and solution design capabilities
• Support pre-sales and proposal development, shaping solution approaches for new opportunities

Must have qualifications

• Extensive experience as a Salesforce Solution Architect in complex environments
• Strong functional and solution design expertise across:
• Service Cloud
• Experience Cloud
• Proven ability to translate business needs into effective Salesforce solutions
• Experience working with and influencing senior stakeholders
• Strong understanding of customer journeys, CRM processes, and digital transformation
• Excellent communication skills, with the ability to bridge business and technical teams
• Consulting mindset: structured thinking, stakeholder management, and value-driven delivery
• Experience mentoring teams and leading solution design across projects
• Relevant Salesforce certifications (e.g., Application Architect or equivalent)

Nice to have qualifications

• Experience with B2B Commerce and/or Revenue Cloud
• Familiarity with Agentforce and AI-driven service or automation use cases
• Exposure to Data Cloud (D360) or customer data platforms
• Experience in multi-system landscapes and integration-heavy environments
• Big plus if you are fluent in Dutch

What sets you apart

• You take a business-first approach, focusing on outcomes rather than features
• You can simplify complexity and clearly articulate solution value
• You are confident engaging stakeholders and challenging assumptions when needed
• You balance strategic thinking with pragmatic delivery
• You actively contribute to building stronger teams and better solutions

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a full-time position based in Utrecht with hybrid working model. The offered base salary range is €7500-€8500 monthly, depending on experience.

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us!