InBody Europe B.V. is seeking an experienced, detail-oriented, and proactive Senior Sales Administration Specialist to join our European headquarters in Amsterdam.
This position focuses on managing the end-to-end sales administration and order-to-cash process, ensuring accurate order processing, timely invoicing, payment monitoring, and smooth coordination between Sales, Logistics, and Finance.
The successful candidate will also support VAT-related documentation, intercompany transactions, audit preparation, and ERP process improvements. We are looking for a hands-on professional who can work independently, take ownership of daily operations, and contribute to improving operational efficiency and internal controls.
Key Responsibilities
- Process and monitor customer orders throughout the order-to-cash cycle, from order confirmation to delivery, invoicing, and payment.
- Review customer orders, pricing, payment terms, and supporting documentation to ensure accuracy and compliance with company policies.
- Coordinate with Sales and Logistics teams to ensure timely order processing and delivery.
- Prepare and maintain sales orders, invoices, credit notes, and related transaction records in ERP systems.
- Monitor outstanding orders, delivery status, and customer payments.
- Resolve order discrepancies, invoice issues, cancellations, and returns in coordination with relevant departments.
- Maintain accurate customer records, sales contracts, and supporting documentation.
- Communicate effectively with customers, internal departments, and overseas entities regarding order-related matters.
2. VAT Compliance & Intercompany Transactions
- Prepare and review VAT-related transaction records and supporting documentation.
- Support Dutch VAT returns, EU VAT reporting, and Intrastat declarations.
- Assist with intercompany invoicing and transaction reconciliations.
- Support the accuracy of VAT treatment for domestic and cross-border sales transactions.
- Ensure sales transactions are properly documented in accordance with applicable tax requirements and internal policies.
3. Audit Support & Internal Controls
- Prepare supporting documentation for interim and year-end audits.
- Assist external auditors with sales transaction samples, invoices, customer contracts, and related records.
- Ensure completeness and accuracy of supporting documentation for sales transactions.
- Monitor compliance with established approval procedures and internal controls.
- Identify operational risks and recommend improvements to strengthen transaction accuracy and compliance.
4. ERP Systems & Process Improvement
- Maintain accurate sales transaction data in Exact Online and related ERP systems.
- Identify opportunities to improve efficiency across Sales Administration, Logistics, and Finance.
- Support ERP system integration and workflow automation initiatives.
- Review data consistency between sales orders, delivery records, invoices, and payment records.
- Help develop standardized procedures to reduce manual work, prevent errors, and improve reporting accuracy.
- Collaborate with internal departments and overseas entities on operational improvements.
Required Qualifications
- Bachelor's degree (HBO/WO) in Business Administration, Finance, Accounting, Economics, or a related field.
- Minimum 3-5 years of relevant experience in sales administration, order management, finance operations, or a related function.
- Strong understanding of the order-to-cash process, including sales order processing, invoicing, and payment monitoring.
- Experience managing customer orders, sales documentation, and account-related inquiries.
- Proficiency in Microsoft Excel, including PivotTables, XLOOKUP, SUMIFS, and data reconciliation.
- Experience working with ERP or accounting systems.
- Strong analytical, organizational, and problem-solving skills.
- Excellent attention to detail and commitment to accuracy.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Strong communication skills and ability to work across departments and international teams.
- Professional working proficiency in English, both written and spoken.
Preferred Qualifications
- Experience with Exact Online or Odoo.
- Familiarity with Dutch VAT and EU cross-border transactions.
- Experience supporting audits and internal control procedures.
- Understanding of intercompany transactions.
- Experience in an international trading or distribution environment.
- Advanced Excel skills or experience with Power Query, Power BI, Python, or workflow automation.
- Dutch or Korean language skills are an advantage.
Personal Attributes
- Ownership: Takes responsibility for assigned tasks and works with minimal supervision.
- Accuracy: Demonstrates strong attention to detail in sales records and operational processes.
- Communication: Works effectively with colleagues, customers, and international stakeholders.
- Problem-Solving: Proactively identifies discrepancies and recommends practical solutions.
- Adaptability: Comfortable managing multiple responsibilities in an international business environment.
- Continuous Improvement: Willing to learn new systems and contribute to process improvement initiatives.