Senior Resource Manager

Digital Agency Jobs; Hilversum; On-site; EUR 70,000 - 100,000; Full time

Job summary

Monks is seeking a staffing lead to place top digital talent on projects across Production and Operations. You will translate briefs into talent requirements and staff for skills and versatility, not just titles.

You will handle capacity planning, utilization, external spend, and freelance contracts, building pipelines across LATAM and working closely with Finance. You bring 4+ years in a digital agency, strong grasp of the production lifecycle, and fluent English; you will negotiate with senior

Qualifications

• 4+ years in a digital agency in resource management, project management, production, or creative operations.
• Strong understanding of the digital production lifecycle and its disciplines.

Responsibilities

• Cast and intake: turn client briefs into talent requirements and staff for skills and versatility.
• Capacity planning: manage daily staffing, last-minute needs, and grow LATAM pipelines.
• Utilization and budget: monitor rosters, optimize spend, and manage freelance contracts.

Skills

Resource management

Digital production lifecycle

English communication

Talent casting

Tools

Smartsheet

Mavenlink

10,000ft

Job description

You'll lead day-to-day staffing, placing the right digital talent on the right projects so both the work and the people succeed. Working with Production and Operations, you'll look past what a brief asks for to understand what the project actually needs, then cast for it based on three things: the type of person, the activities they'll perform, and the outcome expected.

You don't need a Resource Manager title to be a great fit. If you're a Project Manager, Producer, or Ops specialist who enjoys the talent-matching puzzle more than running timelines end to end, this role is a strong next step.

What You'll Do

Casting & Intake

• Partner with Production and Ops to turn client briefs into clear talent requirements.

• Staff for skills and versatility, not job titles, favoring multidisciplinary talent who can work across mediums.

• Balance critical client work with growth opportunities for our people.

Capacity Planning

• Solve daily staffing challenges, including last-minute requests, shifting timelines, and competing priorities, while protecting quality and team well-being.

• Build and grow talent pipelines across Latin America.

• Keep capacity and allocation data accurate and up to date.

Utilization & Budget

• Monitor rosters to hit utilization goals, reducing bench time while preventing burnout.

• Optimize external spend, and bring in vetted freelancers quickly when needed.

• Manage freelance contracts and partner with Finance on budgets and onboarding.

What You Bring

• 4+ years in a digital agency, in resource management, project management, production, or creative operations.

• Strong understanding of the digital production lifecycle and its disciplines, such as Motion, UX/UI, Strategy, QA, Copywriting, Development, and AI.

• Ability to read a brief or SOW and estimate the talent and effort it requires.

• Experience with resource management tools (Smartsheet, Mavenlink, 10,000ft, or similar).

• Comfort with utilization data and forecasting to support staffing decisions.

• Knowledge of the LATAM digital talent market; a trusted freelance network is a plus.

• Clear, confident communication in English, both written and spoken.

How You Work

• Big picture and fine detail: You see the full pipeline and individual schedules at once, and anticipate bottlenecks.

• Diplomatic: You negotiate well with senior producers and creative leads, and offer strong alternatives when the first choice isn't available.

• People-first: You know your talent's strengths, ambitions, and limits, and staff with that in mind.

• Clarity from ambiguity: You find the real need behind a vague request.

**About Monks **

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents and resonates with the world around us.