Senior Onboarding & Process Optimization Lead

Vistra; Netherlands; On-site; EUR 70,000 - 100,000; Full time

Job summary

Vistra in the Netherlands seeks a Senior Onboarding Manager to lead end-to-end client onboarding, including KYC, risk assessments and handover to Service Delivery teams. You will collaborate with commercial, Compliance and operations to create a seamless, compliant client journey, driving efficiency and risk mitigation while supporting cross-sell opportunities across Vistra’s services.

The role requires 2–5 years in client onboarding, a finance or business degree, and familiarity with Dutch

Qualifications

• 2–5 years of experience in client services, onboarding and KYC
• Familiarity with Dutch corporate structures
• Experience with onboarding corporate clients in Corporate Services or Financial Services contexts
• Bachelor’s degree in Finance or Business; MBA/CFA preferred

Responsibilities

• Plan, manage and oversee the end-to-end onboarding process for Netherlands clients.
• Act as the primary Onboarding contact for new clients, coordinating with commercial and service delivery teams.
• Collaborate with Compliance, Service Delivery and commercial teams to meet onboarding requirements on time.
• Maintain governance data and leverage technology to improve client lifecycle management.
• Identify opportunities for cross-selling Vistra services during onboarding.

Skills

Interpersonal skills

Risk assessment

Process improvement

AML/KYC knowledge

Communication & negotiation

Client lifecycle management

Dutch corporate structures

Onboarding for corporate clients

Education

Bachelor’s degree in Finance or Business

MBA or CFA preferred

Job description

Vistra in the Netherlands seeks a Senior Onboarding Manager to lead end-to-end client onboarding, including KYC, risk assessments and handover to Service Delivery teams. You will collaborate with commercial, Compliance and operations to create a seamless, compliant client journey, driving efficiency and risk mitigation while supporting cross-sell opportunities across Vistra’s services.

The role requires 2–5 years in client onboarding, a finance or business degree, and familiarity with Dutch