Senior Network Engineer, Global Ops & Automation

IPsoft Inc.; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Job summary

IPsoft Inc. is looking for an experienced Network Engineer in Amsterdam to diagnose and resolve problems across various hardware platforms, including Cisco and Riverbed. The ideal candidate will have over 5 years of experience and strong interpersonal skills for effective client interaction.

You will be responsible for implementing operations optimizations, documentation, and mentoring junior team members, while collaborating with global teams to enhance service levels.

Qualifications

• 5+ years of experience as a network engineer in an implementation and operational support role.
• Experience with WAN optimization using Riverbed appliances.
• Strong interpersonal and customer service skills.

Responsibilities

• Diagnosing and resolving problems across various hardware platforms.
• Interact with clients to provide the best support experience.
• Document standard operating procedures and mentoring junior team members.

Skills

Network engineering

WAN optimization

Customer service skills

Interpersonal skills

Cisco products

Tools

MS Office (Excel, Visio, Word)

Job description

IPsoft Inc. is looking for an experienced Network Engineer in Amsterdam to diagnose and resolve problems across various hardware platforms, including Cisco and Riverbed. The ideal candidate will have over 5 years of experience and strong interpersonal skills for effective client interaction.

You will be responsible for implementing operations optimizations, documentation, and mentoring junior team members, while collaborating with global teams to enhance service levels.