Senior Infrastructure Engineer - VMware & Data Center

spektrum; Den Haag; On-site; EUR 70,000 - 90,000; Full time

Job summary

Spektrum supports apex purchasers and NATO partners with specialist services in aerospace, defence, and IT. The Senior Infrastructure Engineer - VMware & Data Center will oversee virtualization, storage, and data centre infrastructure within an IaaS environment to ensure reliable service delivery.

Responsibilities include daily operations, design and implementation support, system administration, and ongoing infrastructure improvement in collaboration with senior technicians and service delivery

Qualifications

• Strong practical knowledge of data center infrastructure, operations, technologies, and standards.
• Strong experience with servers and storage systems.
• Solid virtualization experience across data center environments.

Responsibilities

• Perform daily operation and maintenance of IaaS services.
• Support design, engineering, implementation, operation and integration of infrastructure hosting services.
• Administer and maintain virtual infrastructure and data centre systems.
• Monitor data centre hardware and perform daily checks, updating CMDB accordingly.
• Contribute to SOPs and change management processes and assist with incident resolution.

Skills

Data center infra

Servers

Storage systems

Virtualization

Tools

VMware

Job description

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID -C004799

Senior Infrastructure Engineer - VMware & Data Center

Role Background

The Senior Infrastructure Engineer - VMware & Data Center will support the operation, maintenance, development, and management of virtualization, storage, backup, and data centre infrastructure within NATO's Infrastructure as a Service (IaaS) environment.

The role covers the full infrastructure lifecycle, including design support, implementation, administration, operations, integration, troubleshooting, hardware maintenance, configuration management, and service delivery. The engineer will work with senior technicians, engineers, and IaaS Service Delivery Managers to maintain reliable infrastructure hosting services.

Role Duties and Responsibilities

• Perform daily operation and maintenance of IaaS services.
• Support senior technicians, engineers, and IaaS Service Delivery Managers with infrastructure activities.
• Support the design, engineering, implementation, operation, and integration of infrastructure hosting services.
• Administer and maintain virtual infrastructure.
• Perform system administration for assigned systems.
• Support common user services operating across NATO networks.
• Monitor data centre hardware and perform daily physical equipment checks.
• Replace failing hardware components when required.
• Support the physical security requirements of IaaS data centres.
• Follow established change management processes.
• Update network topology diagrams and the CMDB when infrastructure components are installed or decommissioned.
• Troubleshoot data centre infrastructure and assist with timely incident resolution.
• Maintain accurate records of operational activities and events.
• Support IaaS management and Service Delivery Managers throughout the lifecycle of services, projects, and capabilities.
• Monitor compliance with Service Level Agreements (SLAs).
• Contribute to the development and maintenance of SOPs and Standard Operating Instructions (SOIs).
• Identify operational problems and contribute to their resolution.
• Perform scheduled maintenance and service-affecting activities when required.
• Participate in contingency work and potentially provide on-call support outside normal working hours and on weekends.
• Perform other infrastructure-related duties as required.

Essential Skills

• Strong practical knowledge of data centre infrastructure, operations, technologies, and standards.
• Strong experience with servers.
• Strong experience with storage systems.
• Strong experience with virtualization.
• Strong experience with Bac