Senior Global Datacenter Delivery Manager (Remote)

Reboot Monkey; Netherlands; Vor Ort; EUR 8.928 - 20.088; Vollzeit

Zusammenfassung

Reboot Monkey is hiring for a senior role in remote global datacenter services. You will own client intake, engineer onboarding, scoping, quoting, scheduling, and delivery coordination across regions.

Build a vetted engineer bench, manage dispatch and logistics, and ensure complete documentation with a signed completion report. The role is full-time with 40 hours per week, requiring overlap into Central European Time and strong English communication.

Qualifikationen

• Minimum 10 years in datacenter operations, field services, or technical project management.
• Hands-on datacenter knowledge: racking, cabling, power, commissioning.
• Experience sourcing and vetting field technicians and building a reliable local bench.
• Strong client-facing experience: scoping, quoting, managing relationships.
• Fluent English, written and spoken to a professional business standard.
• Disciplined on documentation and reporting; you close the chain of proof on every job.

Aufgaben

• Qualify incoming client requests and onboard new clients, maintaining the regional pipeline from first contact to won work.
• Source, screen, and onboard region-specific field engineers; maintain a ready bench and compliant records.
• Scope, deliver quotes, coordinate datacenter access (badging, escort, NOC tickets), provide proactive status updates and escalations.
• Match the right engineer to each job, dispatch, manage logistics, and ensure SLA adherence and margin protection.
• Produce full chain of proof: as-built docs, photos, and signed completion reports for every job.

Kenntnisse

Datacenter operations

Field services

Technical project management

Client-facing

Sourcing technicians

Documentation

English proficiency

Jobbeschreibung

Reboot Monkey is hiring for a senior role in remote global datacenter services. You will own client intake, engineer onboarding, scoping, quoting, scheduling, and delivery coordination across regions.

Build a vetted engineer bench, manage dispatch and logistics, and ensure complete documentation with a signed completion report. The role is full-time with 40 hours per week, requiring overlap into Central European Time and strong English communication.