Senior Field Application Engineer

Ignite Next GmbH; Netherlands; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work from home

Flexible hours

Holiday scheme

Job summary

Innatera, based in the Netherlands with a Dutch HQ, seeks a Senior Field Application Engineer to support product development and customer implementations. The role can be based at the Dutch HQ or remotely in the UK, Ireland, or Portugal.

You will be a technically hands-on contributor within the engineering team, translating field feedback into product improvements and accelerating customer development through architecture reviews and training.

Qualifications

• Bachelor's/Master's degree in engineering, computer science, or a related field.
• Strong coding skills in Python and C/C++.
• Knowledge of ML/AI frameworks: TensorFlow, PyTorch.
• Knowledge of Embedded Development Kits (EDK/SDKs) and AI background.
• Computer architecture knowledge is a plus.
• Strong analytical and problem solving skills.
• Excellent communication and customer service skills.

Responsibilities

• Bridge the gap between market and internal teams by translating client feedback into product improvements.
• Build deep technical relationships with customer architects and engineering management; act as primary technical advisor.
• Handle technical questions from customers and accelerate their development with Innatera tech.
• Train customers with engineering teams through workshops and on-site support for tools and apps.
• Guide customers through architecture reviews, design-in support, and feature training.
• Partner with Sales to identify opportunities and articulate Innatera value.
• Collaborate with SDK/EDK, architecture, and Product owner teams.

Skills

Python

C/C++

Problem solving

Communication

Education

Bachelor's/Master's in engineering or CS

Tools

TensorFlow

PyTorch

Embedded SDKs/EDK

Job description

Innatera is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions. Innatera's technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains.

We are currently seeking a talented Senior Field Application Engineer based in our Dutch HQ (or remotely in the UK, Ireland, or Portugal) to support our product development and customer implementation efforts.

The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements.

WE WILL TRUST YOU WITH:

• Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements;
• Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor;
• Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology;
• Training customers (alongside the engineering teams) by organizing workshops, seminars, and on-site support for the tools, software, and applications needed to implement Innatera’s Spiking Neural Processor technology in their designs;
• Help and guide customers through the design process, including architecture reviews, schematic reviews, design-in support, and training customers on product features;
• Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins;
• Collaborating actively with the SDK/EDK, architecture, and Product owner teams.

YOUR EXPERIENCE INCLUDES:

• At least 5+ years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry;
• Experience with AI Embedded Applications;
• Experience working in a global environment, bridging the gap between customer requirements and the engineering teams.

WHAT YOU NEED TO SUCCEED:

• Bachelor's/ Master’s degree in engineering, computer science, or a related field
• Great coding skills in Python, C/C++
• Knowledge of ML/AI Framework(s): TensorFlow, PyTorch
• Knowledge of Embedded Development Kit(s), and an AI background
• Computer architectural knowledge is a big advantage
• Strong analytical and problem-solving skills
• Flexibility and outstanding communication & customer service skills

WE OFFER YOU:

• A dynamic working environment around a fearless engineering culture,
• Ambitious teams with the freedom to innovate,
• A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme),
• An inclusive company culture that embraces communication, diversity, and support around holistic and personal development.

Whether you’re passionate about microarchitecture, excited by verification or physical design, driven by supporting operations, building strong teams, or mastering the details of accounting, we’d love to hear from you!

Innatera is proud to be an equal opportunity employer. We welcome applicants of all backgrounds and experiences and are committed to building a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, or other protected characteristics. If you require accommodations during the recruitment process, please let us know – we’re happy to support you.