Senior Digital Merchandiser

Rituals (B Corp™); Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Staff discount on Rituals products

Attractive bonus

Flexible working hours

Job summary

Rituals is seeking a senior Digital Merchandiser to shape our e-commerce experience. Join our digital team to own category strategies, optimize sorting and search, and drive conversions with data-driven trading decisions.

You will partner with Marketing, Content, Supply, Innovation and Tech to ensure timely delivery and impactful merchandising initiatives across omni-channel experiences.

Qualifications

• 5+ years of experience in digital merchandising / digital trading / digital category management in a fast-paced e-commerce environment.
• Hands-on experience with merchandising tooling (Algolia) and data tools (GA4, Power BI).
• Fluent English, written and verbal.

Responsibilities

• Own and execute a digital category strategy and define KPIs.
• Drive commercial performance by turning KPI insights into fast trading actions.
• Develop the merchandising strategy across sorting, ranking, search, recommendations, upsell, cross-sell and bundles.
• Make OOS-aware trading decisions to protect conversion.
• Elevate the PDP strategy: content priorities, consistency and commercial storytelling.
• Drive continuous optimization using data, customer insights and CRO/merchandising tools.
• Coordinate peak trading preparation and daily trading optimization with stakeholders.

Skills

Digital merchandising

Digital trading

English fluency

Stakeholder management

Tools

Algolia

GA4

Power BI

Job description

Shape the future of e-commerce and digital marketing by joining our digital team! Bring your digital (marketing) expertise and entrepreneurial spirit to the table, and let's create exceptional omni-channel experiences together.

Key Responsibilities

• Own and execute a digital category strategy and define and report on KPIs.
• Drive commercial performance by turning KPI insights into fast trading/merchandising actions.
• Develop the merchandising strategy across key levers: sorting, ranking, search, recommendations, upsell, cross-sell and bundles.
• Make OOS-aware trading decisions to protect conversion and avoid customer dead ends when products go out of stock.
• Elevate the PDP strategy: content priorities, consistency and commercial storytelling
• Drive continuous optimization: turn data, customer insights and trends into A/B-tested improvements using CRO and merchandising tools.
• Own peak trading preparation and daily trading optimisation during the most important commercial periods of the year.
• Coordinate and/or lead commercial initiatives that drive business growth by defining clear business cases and requirements, and coordinating delivery with key stakeholders.
• Partner closely with Marketing, Content, Supply, Innovation and Tech teams to ensure execution quality, alignment and timely delivery.

“At Rituals, Digital Merchandising goes beyond optimizing product placement – it’s about creating an inspiring experience that connects with our customers. If you thrive in a dynamic environment, are driven by data, and always on the hunt for growth opportunities, we can’t wait to see what you’ll bring!”

• Michelle, Digital Trading Lead - Home, Body & Beauty --

Qualifications

• 5+ years of experience in digital merchandising / digital trading / digital category management in a fast-paced e-commerce environment, with ownership of onsite performance outcomes.
• Strong hands-on experience with merchandising tooling (e.g. Algolia or comparable), and confident working with data daily (e.g. GA4, Power BI or similar).
• Strong stakeholder management and communication skills in English (written and verbal).
• Commercial, detail-oriented mindset with a drive to spot growth opportunities, thrive during high peak commercial moments, and challenge the way things are done.

Location and Working Conditions

At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.

At Rituals, we are committed to care for everyone and strive to create a diverse workplace where all employees belong and have equal opportunities to succeed. Read more about our commitment here https://careers.rituals.com/en-NL/work-with-heart-and-soul/diversity-and-inclusion/

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events