Senior Delivery Manager

Apadmi; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Apadmi Amsterdam is seeking a Senior Delivery Manager to own end-to-end digital product delivery from discovery through launch and iteration. You will lead cross-functional teams across Product, Design, Engineering and Architecture to translate business needs into high-performing experiences.

You’ll mentor other Delivery Managers, influence commercial outcomes, and help grow Apadmi’s delivery capability while building trusted client relationships and ensuring successful outcomes on complex

Qualifications

• Significant experience delivering complex digital products in an agency/consultancy environment.
• Proven track record in requirements gathering, scoping, and backlog management.
• Strong commercial ownership with budgeting, forecasting, estimation and change control.
• Confident leading senior client relationships and guiding multidisciplinary teams.
• Deep understanding of Agile methodologies and software delivery lifecycles.

Responsibilities

• Take end-to-end accountability for project delivery, financial performance, client satisfaction, and team leadership across complex digital engagements.
• Gather business requirements and translate them into clear scope, user stories, and acceptance criteria.
• Manage delivery backlogs and coordinate multidisciplinary teams through discovery, development, launch, and continuous improvement.
• Establish project plans, delivery commitments, milestones, and governance frameworks.
• Proactively manage risks, dependencies, and resources while making informed technical delivery decisions with Eng/Architect teams.
• Coordinate testing, release readiness, and successful product launches.
• Own project budgets, forecasting, and commercial performance, including SOWs, estimates, and change control.
• Build trusted relationships with senior client stakeholders as their primary delivery partner.
• Lead and mentor delivery teams to elevate Apadmi’s delivery capability.
• Identify and implement continuous improvements to delivery processes, tools, and ways of working.

Skills

Delivery leadership

Agile methodologies

Client relationship management

Budgeting & forecasting

Stakeholder management

Jira

Confluence

Tools

Jira

Confluence

Job description

As a Senior Delivery Manager, you’ll take ownership of complex digital products from initial discovery through development, launch, and ongoing iteration. You will lead multidisciplinary teams – working alongside specialists in Product, Design, Engineering, and Architecture – to turn business requirements into high-performing digital experiences. This is a hands-on senior role offering the opportunity to mentor other Delivery Managers, influence commercial outcomes, and drive meaningful growth within a fast-expanding digital agency.

At Apadmi, we value diverse perspectives and support an inclusive workplace where everyone can thrive. We are seeking an experienced Senior Delivery Manager to drive digital product success, lead client relationships, and own end-to-end project delivery. Join our expanding team in Amsterdam and contribute to impactful work across Apadmi Netherlands and the wider Group.

What you’ll be working on

You will take end-to-end accountability for project delivery, financial performance, client satisfaction, and team leadership across complex digital engagements.

• Work directly with clients to gather business requirements and translate them into clear, actionable scope, user stories, and acceptance criteria.
• Manage delivery backlogs and coordinate multidisciplinary teams through discovery, development, launch, and continuous improvement.
• Establish clear project plans, delivery commitments, milestones, and governance frameworks.
• Proactively manage risks, dependencies, and resources while making informed technical delivery decisions in partnership with Engineering and Architecture teams.
• Coordinate testing, release readiness, and successful product launches.
• Own project budgets, forecasting, and commercial performance, including Statements of Work (SOWs), estimates, and change control.
• Build trusted relationships with senior client stakeholders, serving as their primary delivery partner and challenging requirements constructively to maximise value.
• Lead, support, and foster effective collaboration within multidisciplinary teams.
• Mentor and guide other Delivery Managers to help build and elevate Apadmi’s overall delivery capability.
• Identify and implement continuous improvements to delivery processes, tools, and ways of working.

What you’ll bring to the team

You are an experienced delivery leader who thrives in agency or consultancy environments, blending strong technical and Agile understanding with commercial acumen and client relationship management. You excel at turning complex business needs into clear team direction and fostering high-performing, collaborative squad environments.

• Significant experience delivering complex digital products within an agency, consultancy, or software development environment.
• Proven track record in requirements gathering, scope definition, and backlog management.
• Strong commercial ownership with direct experience managing project budgets, forecasts, estimation, and change control.
• Confidence leading senior client relationships and guiding multidisciplinary delivery teams.
• Deep understanding of Agile methodologies, software development lifecycles, and technical delivery dependencies.
• Hands-on experience with delivery governance, risk management, testing, and release management.
• Excellent communication, facilitation, negotiation, and problem-solving skills. Professional fluency in both Dutch and English (written and spoken).
• Experience delivering mobile applications or complex digital platforms (desirable).
• Familiarity with delivery management tools such as Jira and Confluence, and experience mentoring other managers (desirable).