Senior CX & Collaboration Solutions Architect

NTT Limited; Amersfoort; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

NTT Limited is looking for a Solution Architect (CX) based in Utrecht, Netherlands. In this role, you'll be responsible for turning customer opportunities into actionable solutions, working closely with Sales Specialists to shape and sign contracts.

The ideal candidate has over 5 years of CX experience and strong fluency in both Dutch and English, alongside practical knowledge of various collaboration platforms. This position embraces a hybrid working environment.

NTT Limited is committed to diversity and creating an inclusive workplace.

Qualifications

• 5+ years of experience in CX pre-sales, solution architecture, or consulting.
• Hands-on experience with CX and collaboration platforms.
• Understanding of how to turn technology into business value.

Responsibilities

• Lead the technical solution for CX opportunities.
• Work closely with Sales Specialists to convert opportunities into signed contracts.
• Translate customer needs into concrete architectures.
• Engage directly with stakeholders and position NTT DATA as a trusted advisor.

Skills

CX pre-sales experience

Solution architecture

Customer-facing confidence

Fluency in Dutch

Fluency in English

Tools

Genesys

Cisco

NICE

AWS

Webex

Zoom

Job description

NTT Limited is looking for a Solution Architect (CX) based in Utrecht, Netherlands. In this role, you'll be responsible for turning customer opportunities into actionable solutions, working closely with Sales Specialists to shape and sign contracts.

The ideal candidate has over 5 years of CX experience and strong fluency in both Dutch and English, alongside practical knowledge of various collaboration platforms. This position embraces a hybrid working environment.

NTT Limited is committed to diversity and creating an inclusive workplace.