Senior Contract Manager

Kyndryl Inc.; Noord-Holland; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Team leadership experience

Defence/government exposure

Job summary

Kyndryl is seeking a Senior Contract Manager to own the integrity of a major Defence IT services contract, working for the client and Kyndryl with direct management access on both sides.

You will be the single point of contact for all contractual questions, operating at senior level and coordinating with teams across finance, procurement, and delivery. The role is based in the Netherlands with hybrid work options after onboarding.

Qualifications

• Extensive contract management experience, preferably with a large IT service provider or IT outsourcing.
• Demonstrated senior-level negotiation experience.
• Strong financial insight into contract structure and execution.
• Experience in a client-facing role with demanding stakeholders.
• Structured and independent worker, able to handle multiple priorities.
• Excellent Excel and Word skills.
• Excellent command of Dutch, both spoken and written.

Responsibilities

• Oversee contract compliance and ensure adherence by Kyndryl and the client.
• Manage all contract changes from request to formal documentation.
• Negotiate changes with procurement and the client’s business.
• Coordinate with Kyndryl's commercial team to ensure feasible, market-aligned proposals.
• Liaise with the RFS manager for new services requests.
• Maintain financial oversight of the contract: delivery vs. invoicing.
• Identify contractual risks and advise management with evidence.

Skills

Contract management

Negotiation

Financial insight

Client interaction

Excel

Word

Dutch language

Tools

Excel

Word

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls)—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls)—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Kyndryl levert het Ministerie van Defensie IT-diensten onder een van de omvangrijkste IT-contracten van Nederland. Als Senior Contractmanager ben je eindverantwoordelijk voor de integriteit van dat contract, zowel operationeel als financieel. Je bent in dienst van Kyndryl en werkt voor onze klant Defensie.

In deze functie ben je het aanspreekpunt voor alle contractuele vraagstukken, richting de klant en binnen Kyndryl. Je opereert op senior niveau, met directe toegang tot het management aan beide kanten.

Jouw verantwoordelijkheden

• Bewaken van de contractuele afspraken en toezien op naleving door Kyndryl en de klant.
• Regie voeren op alle contractwijzigingen, van de eerste aanvraag tot de formele vastlegging.
• Onderhandelen over wijzigingen met de inkooporganisatie en de business van de klant.
• Afstemmen met de commerciële organisatie van Kyndryl, zodat voorstellen haalbaar zijn en marktconform geprijsd.
• Nauw samenwerken met de RFS-manager, die de aanvragen voor nieuwe diensten begeleidt.
• Grip houden op de financiële kant van het contract: de relatie tussen afspraken, levering en facturatie.
• Signaleren van contractuele risico's en het management tijdig en onderbouwd adviseren.

Wat wij vragen

• Ruime ervaring in contractmanagement, bij voorkeur bij een grote IT-dienstverlener of in IT-outsourcing.
• Aantoonbare onderhandelingservaring op senior niveau.
• Sterk financieel inzicht in de opbouw en uitvoering van contracten.
• Ervaring in een functie met intensief klantcontact.
• Een gestructureerde en zelfstandige manier van werken, ook wanneer veel zaken tegelijk spelen.
• Uitstekende beheersing van Excel en Word.
• Uitstekende beheersing van de Nederlandse taal, in woord en geschrift.

Pré's

• Ervaring met het aansturen van een team of het coördineren van werkzaamheden.
• Ervaring bij of met Defensie of een andere overheidsorganisatie, en bekendheid met de werkwijze daar.

Nationaliteit en screening

Voor deze functie is de Nederlandse nationaliteit vereist. Omdat je werkzaamheden verricht voor Defensie, doorloop je een screening door de Nederlandse overheid. Je start in de functie na een positieve uitkomst, de Verklaring van Geen Bezwaar (VGB).

Werklocatie

Je werkt op locatie bij de klant in Utrecht en op het kantoor van Kyndryl in Hoofddorp. Na de inwerkperiode is gedeeltelijk thuiswerken mogelijk, in overleg met je leidinggevende.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.