Senior Business Analyst

Festina Finance; Amsterdam; On-site; EUR 55,000 - 90,000; Full time

Job summary

Festina Finance Ltd. in Amsterdam is seeking a Business Analyst to translate complex pension processes into clear system requirements and help shape our Life & Pension platform.

You will work closely with customers, domain experts, and development teams to model processes, document workflows, and ensure accurate configuration of pension events. Fluent Dutch and English are essential, and you must be based in the Amsterdam area as relocation is not offered; this role blends business, technology,

Qualifications

• Strong knowledge of the Life & Pension domain.
• Experience mapping and modelling business processes.
• Ability to translate complex pension rules into clear system behaviour.
• Experience with IT implementation projects or system configuration.
• Analytical mindset with a structured approach to problem-solving.
• Clear communication with diverse audiences.

Responsibilities

• Map and analyse complex pension business processes and events.
• Document workflows, dependencies, and system behaviour in a clear and structured way.
• Identify gaps, risks, and optimization opportunities in existing processes.
• Translate business needs into functional and system requirements.
• Contribute to solution design and ensure alignment with pension domain rules.
• Support configuration of pension products, events, and calculations.
• Work closely with customers, domain experts, and internal teams.
• Facilitate workshops and discussions to clarify requirements and processes.
• Build strong relationships across teams and locations.

Skills

Business analysis

Process mapping

Requirements gathering

Stakeholder management

Workshop facilitation

Clear communication

Dutch language

Job description

Help shape the future of pension administration by working with the business processes that form the backbone of modern Life & Pension solutions.

Join a company transforming the pension industry

Festina Finance is modernizing how Life & Pension administration is delivered across Europe. Our platform supports complex pension products, events and processes, and we are expanding our team with a Business Analyst who can turn business process insights into clear, structured system behaviour.

In short

You will work closely with customers, help them succeed with Festina’s solutions, and play a key role in ensuring quality, clarity, and strong collaboration across teams. It’s an opportunity for someone who enjoys working at the intersection of business, technology, and customer delivery and who is motivated by making complex topics understandable and creating real value for clients.

The role

As a Business Analyst, you will be responsible for analysing, modelling, and documenting business processes within the Life & Pension domain. You will translate business needs into functional requirements, support system configuration, and ensure that pension events and processes are correctly represented in the platform.

You will collaborate closely with customers, domain experts, and development teams and you will play a central role in shaping how pension processes are implemented and maintained.

Your responsibilities

Process analysis & modelling

• Map and analyse complex pension business processes and events
• Document workflows, dependencies, and system behaviour in a clear and structured way
• Identify gaps, risks, and optimization opportunities in existing processes
• Translate business needs into functional and system requirements
• Contribute to solution design and ensure alignment with pension domain rules
• Support configuration of pension products, events, and calculations
• Work closely with customers, domain experts, and internal teams
• Facilitate workshops and discussions to clarify requirements and processes
• Build strong relationships across teams and locations

What you bring

• Strong knowledge of the Life & Pension domain (must-have)
• Experience mapping and modelling business processes
• Ability to translate complex pension rules into clear system behaviour
• Experience with IT implementation projects or system configuration
• Analytical mindset with a structured approach to problem‑solving
• You communicate clearly and can make complex topics easy to understand for different audiences.
• You are fluent in Dutch, both written and spoken, as you will collaborate closely with our Dutch customers. Furthermore you are also comfortable working in English.
• You are proactive, collaborative, and motivated by delivering high‑quality solutions.
• You must be based in Amsterdam area, as we cannot offer re-location
• Close collaboration with customers and colleagues across Europe
• Work in international teams across business and technology

Festina Finance offers an environment where you can influence both your role and the solutions we deliver. You will join a fast-growing company with a flat structure, high autonomy, and a strong focus on teamwork.

You will:

• Work with market-leading Life & Pension solutions used by major European providers
• Be part of a culture that values initiative, learning, and collaboration
• Work with talented colleagues across business and technology
• Have real impact your ideas and contributions matter

We expect you to challenge us, just as we challenge the industry. In return, we offer a dynamic and flexible workplace where professional growth and teamwork are central.