Senior Analyst, Growth and R&D Tech Capabilities (Hive) Amsterdam, NH, NL Posted a day ago

Kraft Heinz, Inc.; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Job summary

Kraft Heinz, Inc. in Amsterdam, NL, is seeking a Senior Analyst for Growth and R&D Tech Capabilities to manage Hive operations and shape the long-term strategy of the innovation platform.

You’ll work across global teams to align strategy, manage change, and ensure reliable delivery of analytics-enabled capabilities. You will coordinate releases, monitor performance, and drive data product development using Snowflake, PowerBI and Tableau, partnering with vendors and internal stakeholders to

Qualifications

• 2–3 years in IT or data analytics within a large Fortune 500 organization.
• ITIL Foundation certification (or higher) and hands-on incident, problem, change, and release management experience.
• Strong ability to translate business needs into technical architecture and reporting activities.

Responsibilities

• Support day-to-day IT services and data analytics workflows across Hive.
• Coordinate releases from configuration through production and manage changes end-to-end.
• Lead vendor and cross-functional collaboration to ensure on-time delivery and continuous improvement.

Skills

IT Service Management

Communication skills

Analytical thinking

Education

Bachelor’s degree in CS/IT

Tools

JIRA

ServiceNow

Monday.com

Airtable

Snowflake

PowerBI

Tableau

Job description

**Job Title:** Senior Analyst, Growth and R&D Tech Capabilities (Hive)**Location:** Amsterdam, NL**About Us**The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.No matter the brand, we’re united under one vision: *To sustainably grow by delighting more consumers globally*. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and *let’s make life delicious!***Our Culture of Ownership, Meritocracy & Collaboration**We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.## **Job Description****WHO WE ARE**We're one of the world's largest food and beverage companies and a trusted producer of high-quality, great-tasting, and nutritious foods, earning us a spot on 97% of American household tables. As the guardians of our beloved brands and the creators of innovative products, we're dedicated To Sustainably Grow by Delighting More Consumers Globally.**WHAT YOU’LL DO**As a Sr. Analyst within the Growth and R&D Tech Capabilities team, you will be responsible for the day-to-day technical operations of – Hive, as well as having a critical role in the long-term strategy and roadmap. “Hive” is our global end-to-end Innovation solution, which covers all parts of the innovation process from strategy alignment, discover & idea generation, through project lifecycle management and on to advanced analytics. In this role, you will:* **Co-own the roadmap review process for new features -** partner on prioritization and delivery decisions, while independently owning the assessment and triage of all incoming change requests, including impacts to existing integrations, architecture, security, and day-to-day operations* **Coordinate releases from configuration through production -** ensure releases are planned, controlled, and executed effectively through to production release* **Build and run a robust change-tracking process -** track requests end-to-end and actively manage demand against the capacity of our development partner* **Lead service & support management with our development partner -** run weekly tracking and drive monthly formal reviews to keep delivery and support on track* **Monitor performance and drive action plans** — track performance against agreed thresholds and create clear action plans to resolve issues quickly and effectively* **Be the change-control gatekeeper** — manage and control change requests coming from the legacy project management system, ensuring the right work is prioritized, funded and routed* **Provide ongoing technical support** — ensure continuous progress across tech development and operational support needs**WHO YOU ARE**You bring a blend of technical depth, project discipline, and strong cross-functional collaboration. You are comfortable working across business and technical teams, translating requirements into action, and staying organized and proactive in a rapidly evolving environment.Qualifications* 2-3 years of experience in IT and/or data and analytics, ideally within a large Fortune 500 organization* Bachelor’s degree in computer science, information technology, or a related discipline* Demonstrated IT Service Management experience, supported by an ITIL Foundation certification (or higher) and hands-on ownership of incident, problem, change, and release management processes (including operating within SLAs and driving continual service improvement).* Hands-on experience with workflow management tools; e.g. Monday.com, Airtable, JIRA, ServiceNow* Technical project management and vendor management experience is a must* Strong understanding of data and analytics processes, data product development methodologies, and platforms; such as, Snowflake, PowerBI, Tableau* Interest in and proven learning agility with emerging Agentic AI capabilities* Strong communication and collaboration skills across business and technical stakeholders* Ability to listen, understand and synthesize business needs and translate requirements into technical architecture, engineering, and reporting activities* Solid analytical and problem-solving skills with a data-driven approach to decision-making* Ownership mindset and ability to work as a self-starter* Resilience and adaptability in a rapidly evolving business and technology landscape* Ability to prioritize work, manage budgets, and support on-time delivery* Detail-oriented written and verbal communication skills to present project updates and risks to leadership Ready to help future-proof our legacy? Join our table, and Let's Make Life Delicious!## **Location(s):** Amsterdam, NL## Location(s)Amsterdam**Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes****.**