Senior Account Director: Growth & Client Strategy

Monks; Amsterdam; On-site; EUR 90,000 - 150,000; Full time

Job summary

Monks is seeking an Account Director to own a high-profile client portfolio, drive long-term growth, and ensure exceptional service and profitability. You will align technology value with client needs, directing cross-functional teams and strategic initiatives in a future-facing, AI-enabled offering.

You will lead client relationships at a senior level, translate briefs into clear scopes, manage multi-market programs, and mentor Account Managers to deliver measurable business impact.

Qualifications

• Language skills: Dutch and English proficiency (written and spoken).
• Strong track record in managing high-value client relationships.
• Ability to identify revenue opportunities while ensuring profitability.
• Experience scoping, budgeting, and delivering large multi-market projects.
• Experience mentoring account teams and guiding cross-functional work.

Responsibilities

• Own and grow key client relationships as senior advisor.
• Develop long-term relationship strategies aligned with client growth.
• Identify and pursue commercial opportunities to ensure revenue and profitability.
• Oversee delivery of complex scopes, keeping projects on time and on budget.
• Translate client needs into clear briefs and scopes.
• Resolve complex client concerns and manage escalations.
• Partner with creative, operations, and finance teams to align priorities.
• Provide strategic insights, reports, and recommendations to inform decisions.
• Lead and mentor Account Managers and Executives.

Skills

Client leadership

Commercial acumen

Operational excellence

Team management

Strategic thinking

Collaboration

Client obsession

Job description

Monks is seeking an Account Director to own a high-profile client portfolio, drive long-term growth, and ensure exceptional service and profitability. You will align technology value with client needs, directing cross-functional teams and strategic initiatives in a future-facing, AI-enabled offering.

You will lead client relationships at a senior level, translate briefs into clear scopes, manage multi-market programs, and mentor Account Managers to deliver measurable business impact.