Scrum Master

Nextview Consulting; Amsterdam; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Profit share incentives

26 holiday days + 4 extra days

Individual mobility budget

Phone and fitness allowances

€2,500 annual education budget

Participation in Phantom Stock Plan

Job summary

Nextview Consulting is seeking an experienced Scrum Master to lead agile delivery for Salesforce and AI projects across Europe. You will run Scrum ceremonies, keep the backlog healthy in Jira, and mentor teams and client colleagues in Agile ways of working.

With 4–7 years in IT delivery and strong Jira/Confluence knowledge, you’ll help accelerate delivery, shape planning, and contribute to our growing Scrum Playbook.

Qualifications

• 4–7 years in IT delivery, incl. 3+ years as Scrum Master.
• Experience with Salesforce or other SaaS implementations.
• PSM I or CSM certification; PSM II or SAFe is a plus.
• Good knowledge of Jira and Confluence.

Responsibilities

• Lead Scrum ceremonies: sprint planning, daily stand-up, refinement, sprint review and retrospective.
• Maintain Definition of Ready and Definition of Done; ensure stories are clear before work starts.
• Help Product Owners manage a healthy backlog in Jira.
• Remove blockers and accelerate when the team cannot solve them.
• Track velocity and sprint health; report progress clearly.
• Coach team and client colleagues on Agile ways of working.
• Collaborate with Project Manager on planning, scope and risks.
• Share best practices to improve our Scrum Playbook.

Skills

Calm under pressure

Facilitation

Generative AI curiosity

Dutch & English fluency

Client-facing collaboration

Education

PSM I or CSM certification

PSM II or SAFe could be a plus

Tools

Jira

Confluence

Job description

ABOUT THE JOB

Founded in 2009, Nextview Consulting helps organisations get real value from Salesforce and AI. We are a Salesforce partner and an Anthropic Select Partner in the Claude Partner Network. We joined it in the first wave of partners, with more than 20 certified Claude architects on the team. We also partner with Hubbl, whose scans let us measure a client’s Salesforce org against more than 6,000 others before any work starts. Together, that makes us an AI-enabled Salesforce partner: we design, build and run solutions where Salesforce, Claude and agents work together. Our design-led approach keeps the focus on what people actually need. Nextview is a Certified B Corporation and has been named a Great Place to Work seven years in a row.

WHAT YOU'LL BE DOING

• Run the Scrum events: sprint planning, daily stand-up, refinement, sprint review and retrospective.
• Guard the Definition of Ready and Definition of Done, and make sure stories are clear before the team starts on them.
• Help Product Owners keep a healthy, prioritised backlog in Jira.
• Remove blockers and accelerate in time when the team cannot solve them.
• Track velocity and sprint health, and report progress in a clear sprint report-out.
• Coach team members and client colleagues on Agile ways of working.
• Work closely with the Project Manager on planning, scope and risks.
• Share what works with other Scrum Masters and help improve our Scrum Playbook.

WORK AI-NATIVE, EVERY DAY

• Use Claude to prepare refinement sessions, check user stories against the Definition of Ready, and summarise retrospectives into concrete actions.
• Speed up sprint reports, release notes and Jira hygiene, and check the output with your own judgement.
• Help the team find where AI tools and agents can take work off their hands, and make that part of how the team works.
• Help shape how our company uses AI: share prompts, skills and ways of working with colleagues.

ABOUT YOU

• 4–7 years of experience in IT delivery, including at least 3 years as a Scrum Master.
• Experience with Salesforce or other SaaS implementation projects.
• PSM I or CSM certification. PSM II or SAFe is a plus.
• Good knowledge of Jira and Confluence.
• You create calm and structure, and you dare to address issues in the team.
• Strong facilitator, also with client teams and mixed groups.
• Curiosity about generative AI and the habit of using tools like Claude in your daily work, while staying critical of the output.
• Fluent in Dutch and English.
• Based in the Netherlands
• A valid work permit for full-time employment in the Netherlands. We do not sponsor visas.

At Nextview, AI is part of how we work every day, not just something we sell. You get access to Claude and the Anthropic training track, and support to get certified, both on Salesforce and on Claude. Through our Forward Deployed Engineer (FDE) programme, you learn to deliver agentic AI end to end, from first analysis to a working solution in production.

You work in small, mixed teams with experienced consultants, architects and developers, from our clubhouse in Amsterdam and Eindhoven and at client sites. We take on complex work for clients across Europe, and we give you room to take ownership, try new things and grow.

Doing business responsibly matters to us. Through our 1% pledge on people, product and profit, we work with clients and partners on projects that make a real difference for our communities and the planet.

WE ARE DIVERSITY

At Nextview, we see and embrace the added value of diversity. We focus on talent and personality, regardless of your age, religion, gender, cultural or ethnic background, and physical or mental abilities. Whoever you are, you are more than welcome to apply for this position.

At Nextview, we understand that our people are our greatest asset, and we're committed to providing a comprehensive benefits package tailored to the needs and regulations of each country we operate in. In the Netherlands, you can expect:

• Competitive salary and statutory benefits.
• Profit share incentives based on company and individual performance.
• 26 holiday days based on a full-time contract, plus the option to buy 4 extra days.
• Individual mobility budget.
• Phone and fitness allowances.
• €2,500 annual education budget.
• Participation in the Phantom Stock Plan.